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Forum Posts

Entered wrong address at time of checkout

I forgot to change my address before I paid, and asked seller to send to the address I wanted, and gave it to him, he said I would have to find a way to change it in Ebay before he ships. Anyone have knowledge of how to do this. Thank you

Mailing method is changed to media

i have an ongoing problem with shipping my ebay labels. All of them are defaulting to Media. I have set my policies to calculated 2 day shipping but it does not change. I'm loosing money. I just shipped a cup for $15.70 and sold it for 16.00. Is this...

Fraud

In researching a collectible item I learned the item being sold is a fake. Luckily I noticed and didn’t purchase but it’s still being auctioned as legit. I contacted the seller and questioned the authenticity but no response. Is there a way to report...

Paid, but recieved no item

Friday I order and paid for a Dewalt drill/driver. I also sent a message about this was my second Dewalt from the seller and how happy ib been with the products. I thought my drill was lost or stolen. Saturday I found my lost drill so I sent a messag...

User avatar by Explorer
  • 26 Views
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Printing off multiple BUYER receipts?

I need to print off around 30 receipts of items I purchased in 2023. Is there a way to select them, and do this all at once, or do I need to print out each receipt, one at a time? Thank you.

Buyer won auction

Buyer won auction and since then they have not paid nor responded to any of my multiple communications. They are totally ignoring me and I can’t find a way to speak with an actual agent from eBay. Help me please.

eBay not responding to counterfeit item compliant

I have contacted eBay three separate times to discuss recourse options on an expensive counterfeit item that was sold to me by a seller in China who is unwilling to take accountability. Any advice for filing a formal complaint against eBay in failing...

User avatar by Pathfinder
  • 23 Views
  • 0 replies
  • 0 helpful

How to reset payment options for purchaser

We recently sold an item and I inadvertently marked as payment received when the sale closed. Buyer has not paid and now he has no payment options available to him. He wants the item. What do we do??

Shipping label

eBay tells me to print the return label through the photos, but I can’t find the return Shipping label anywhere

refund

I sold an item but cannot ship as I have been hospitalized. I want to issue the buyey a refund. How do I do that

DVD Disc

My order contained 2 DVD disc which came being black and not shiny aluminum discs which indicates that nothing was etched onto these 2 discs am I correct?

User avatar by Enthusiast
  • 17 Views
  • 0 replies
  • 0 helpful

Combining orders

For some reason, some buyers are able to request a total for multiple orders and some are not. I have checked my settings and I think they are correct. Any ideas on what i can do so that the orders can be combined before the buyer has paid and I can ...

User avatar by Adventurer
  • 15 Views
  • 1 replies
  • 0 helpful
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