Ask a Mentor

Forum Posts

Sorted by:

One item. 4 buyers have it in their cart and have the item locked.

I listed a cassette deck and 4 buyers added it to their cart. I have questions about a video. I can no longer add the video since everything is locked.

Contacting eBay

I can not sign in using Chrome because e-bay wants to TEXT a code to me. My 1996 black phone does NOT TEXT. I don't have the phone number for eBay or an email address. At this time I am using a old Safari that does not complely work. I can go to the ...

paying for postage

Ebay takes off for postage but recently got o USPS and no QR code although I saved it. Did not know it would go to email as in past I screenshotted it, and I use the app. (is somewhat different than online on a computer)SO, I paid for it myself, so n...

Selling an RV for the 1st time EVER!?!

Greetings, I may have an opportunity to sell an absolutely beautiful RV for someone, and all I’ve ever sold on eBay are books! Is there some sort of help/assistance/advice for big-ticket items? Or would I hire someone to help me help them sell it for...

Feedback

I guess I'm going to stop leaving feedback due to ebay's new policy forcing me to rate a product at the time of leaving feedback. The item prompting this comment is a power tool - and I won't be able to accurately rate it for a year or so. I tried to...

Emailing gift cards

Do i still have to ship a physical copy of egift card because i sent it to the customer a couple days ago but havent been paid because of shipping label

late marking on shipping

How do I have a bad marking taken off my account? I shipped the item right away, but the item floated out in the USPS Space and that is what made the item late. Me and customer communicated but I see she final got it.

Buyer started items not received request , so i updated tracking info and now it’s delivered.

the buyer when first purchasing put in comments to package all items in 1 package.they buyer is claiming one of the items hasn’t been delivered but again i packaged all in one. my funds are on hold and i don’t know how to solve it because buyer isn’t...

Buyer asking for invoice after payment made

Following help article from my sold items the drop down on the item does not have an invoice option.

About refunds

Does anyone know how I can contact eBay staff? Since I bought a product and they were going to refund my money but it's been almost a month and I haven't been able to see my refund in my accountHopefully someone can help meLeopoldo

Resolved! eBay put hold on my account

eBay put hold on my account 5/24/24 for 7 days for a supposedly illegal item of which there are several for sale on eBay have talked to several reps on phone and have not gotten anywhere asked for a supervisor and have gotten nowhere last one I talke...

manage active listing page is grayed out

anyone else experiencing their active listing page grayed out?

payoneer

can you help me how to link my payoneer account to ebay account

Fraud

Has anyone ever received a squirt worth of help from eBay when it comes to who bid on your crap and never pay but leave their personal number within their user name and or "about". The number is embedded in the text - a 2 year old could generate code...

Items from Cart Disappearing

Has anyone else had this happen? I'm trying to checkout with a number of items in my cart. They are available, and the sellers have multiple items of each. I can see them in my cart. But, when I go to check out, 3-4 of them will randomly disappear. I...