Ask a Mentor

Forum Posts

Sorted by:

I have a abusive seller which is out of control...I need to contact E-bay to get some help

The seller is abusive, threatening, sent me over 20 emails......If ebay won't do something about this person , which I have tried to complain about, I will remove myself from e-bay to solve the problem.... Please read all of the e-mails between mysel...

FREE SHIPPING

How are people selling movies for $3 and giving free shipping and making money. When I ship out a movie, the shipping cost alone is in the $3.50 range.

Resolved! Item arrived broken. Customer won't tell eBay. I can't do a refund.

I offered a full return, including that he keeps or disposes of the item. He first talked about gluing it. I sent a message to him that he has to send a msg to eBay about the broken item. Then I could send his refund, including shipping. I got a msg ...

What has happened to ebay? SHAME ON YOU-This needs to end

I just submitted several reports on what I consider to be porn. ebay tells me it is fine for this to be advertised on their family oriented shopping site. I beg to differ. The sellers are selling pictures of different aged women with all body parts s...

Resolved! First class shipping not showing up as an option

1st class shipping is not coming up on an item that weights 9oz an dimensions are 10x9x1. Any help would be appreciated

Paying from found ebaymoney

Hi, why I can not pay for my item by money , on my eBay account? My debit card is empty yet, I want make the payment with money on my eBay-found.thanks

Refund

If I a seller and I cancel the order when I ship it while I get it back?

received wrong dress

received wrong dress and it wasn't in good condition ( has a torn)I did contact the seller but I need to speak to some one regarding my issue

Listed an item from phone but could not load description

Listed an item from phone would not let me load description

How do you ship furniture?

The only options seem to be usps, ups, fedex. i entered the details (size and weight) but no freight options show up.

Resolved! ebay never response to my compaint about a sale

In November 2023, I received a purchased notice from ebay that my item was sold with the purchaser address for shipping. I didn't use ebay label and paid $4.90 at the USPS . Couple days later the item was returned and Post Office said the person didn...

Ebay help(less)

Purchased a pool cue. Upon receiving i found out the item was defective per manufacturer. Contacted seller whom asked if i wanted to return the item. I replied possetively only to be told that seller found no defects in the item. I couldnt show him a...

Refund

How can re open a refund request that i closed by mistake. Seller told he can not send the item

Scammers asking for txt

Why are buyers asking me to txt them: This has happen numerous times when a someone buys an item of mine. They want me to txt instead of using eBay’s messaging. Is anyone else having this problem? If so, how are you handling it?

Buyer opened a return request within 15 minutes of it being delivered and didn’t provide picture.

I’m unsure what to do here. Buyer opened a return request for a brand new power washer claiming it has a “water leak.” The buyer didn’t provide a picture and opened this request less than 15 minutes after it was delivered. I’ve never had any issue li...