Ask a Mentor

Forum Posts

Sorted by:

installment purchase for a Delorean Model car. Seller still listing, but purchase was never filled?

I purchased this expensive model from *butterflykisses" a British seller. After 3 major payments totaling in the 1000's, all communication stopped.eBay, PayPal and Discover would take no action on recovering the investment because of the length on ti...

saved seller

How to delete saved seller.

Number of items listed

When I look at the active listings, I see a number, for example of 2.3+ items listed.Im looking to find the actual number. Not 2,300 plus.

Payment from buyers in pending

Accepted offers from buyers while away and payment is still pending

My shipping cost w/ free shipping

I notice Ebay charges my account for shipping say $15 After item has been sold. I notice I can ship it for a lesser amount. I then print the label for say $10. Where can I see that transaction, Can I request for the difference.

Bidders' identities protected" ?

Warum wurde mir als Bieter die Identität ( teck-196??) zugeteilt? Ich habe das nicht gewählt. Warum erscheine ich als EINZIGER von 4 Bietern nicht als "private listing - "bidders' identities protected" ? What a f... service... means nooo service . on...

Resolved! combined shipping

A buyer paid for multiple auctions of different items including shipping. But did not wait for a combined invoice. I will combine ship and provide a refund. However, when I buy a label for Ground Advantage the package insurance is limited to the amou...

Returns

I requested a return immediately after placing an order while trying to see the final cost! Ebay says it cant be cancelled because the seller already shipped! I find this to be impossible due to the time frame of the order and the cancellation reques...

Refunds

Ok a seller paid me $138 for an item. He returned it for refund. eBay had the payment on hold. He sent the item back and I still haven’t received the payment. It when I go to refund him it says the refund amount is $138. Is that $138 coming all out o...

Listing revisions

I posted a new buy-it-now listing this evening, about an hour ago. Afterwards, I attempted to revise some of the fonts and verbage. The editor appears to do just that, so I click "save." However, after six attempts to do this, the listing still shows...

Refund with payments on hold.

A seller returned an item. He paid $138. I never receive the payment that was on hold. So when I refund his $ will it come from the payment on hold or from my bank? I don’t want to pay the whole refund from my bank when I haven’t got the payment in t...

ebay cancels an order because of an issue with my buyer.

I received a notice from ebay that a buyer's transaction on an item that he purchased from me has been canceled because of an issue with the buyer's account. I received this email from ebay today. Today is 2/24/2025 and I shipped the item on 2/9/2025...