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HOW TO ISSUE AN ADDITIONAL REFUND TO A BUYER?

Issued a refund to buyer. Ebay shows they refunded amount paid and shipping. Buyer says only received the amount paid for item. What's Going on??? Can't get any help from eBay site/help. Chat and phone disabled on screen?????

I got scammed or?

I bought a hand tool in April and I didn’t receive it yet, I contacted the seller multiple time and he keeps saying that I have to contact the eBay GSP for information. He said that he sent it to them and I have to contact them to receive it . I thin...

How to send offers without iOS

Previously when a buyer messaged me I had the option to reply with an offer. That option seems to have gone away. I have an Android phone and cannot figure out how to send offers from my desktop. The automated offers are working, but not ones that I ...

Trying to get info

I am set up USA ship only, but International customer wants item sent to USA address.I told him that we could make it international but he would have to pay the shipping fee.He wants to send it to a state side address. I suggested putting in the USA ...

How do I open a dispute ?

I can’t find anything, please help

Government ID

I am in Canada and need to provide a "Government ID"What is that?

Promoted listings

Is the promoted listings option gone ?

Seller canceled after two days.

I won an auction and the seller canceled after two days, which I was waiting intentionally so it wasn’t shipped while I was still away from home at a convention. eBay says in their literature they can only make that request after four days!very frust...

Scammed

I sold an item almost 3 weeks ago and apparently it reached the destination I was supposed to deliver it to. Which ended up being a 3rd party shipping company to ship outside the U.S. to a different country. I did my part and shipped it the address I...

retracting a bid

I made a bid by mistake and immediately tried to contact seller. I bid 1 dollar on a barbie doll with 9.99 shipping cost so I thought then realized it said 99.99 went to delete bid and hit enter instead in a panic. I have never seen a shipping cost t...

Its been 6 days and eBay not approving videos like before.

I know this is systemic, ebay support knows this is systemic. I was told by support many people uploading videos and there is a backlog. What were you told? Is it true that executives only meet once a week to figure out solution? Here is the solution...

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