eBay Help
lordp1
Adventurer
Community Member since ‎06-18-2022
‎10-21-2025

User Statistics

  • 42 Posts
  • 0 Solutions
  • 0 Helpful Votes Given
  • 5 Helpful Votes Received

User Activity

How are eBay customer service agents ( for sellers) hired and trained and tested?

10-21-2025
Based on feedback here, sound like many other sellers have experienced getting wrong information from CS. Sellers, like you and me, have read the policy ... but would like to believe CS could provide ' more specific " on a policy that can be interpre...

Has any seller gotten a " we are sorry , the Agent provided mis-information" message ?

10-12-2025
eBay says they monitor and record communications between sellers and their 'seller agents'. Since many have responded back that the ' seller agents' provided mis-information or mis -guidance , has anyone gotten a message from eBay CS supervisors or m...

Has any Agent gave you the wrong advice ( call) that cost you money and reputation?

10-11-2025
It happened to me last year and again this month ( Oct 2025). At least 3x, 3 agents gave the same advice on how to proceed . They all said you described it correctly, they said do nothing, You need to wait and appeal.Just after midnight, The automate...

Agent dropped call twice today Does this happen to you?

10-05-2025
As a seller , It would be nice to know that the agent on the phone knows the ebay mobile app. SHockingly, when I ask them if they SELL on ebay, they say NO. If they dont sell on ebay then how in the world will they be knowledgeable of the functions a...

Reccomdation for Ebay seller support

09-26-2025
I am a seller on ebay and I had a technical issue with ebay mobile app. after explaining over and over that the graph on live items is not populating .....and the support was not understanding .....i asked a simple question: DO you sell on ebay? The ...
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