Ask a Mentor
Mentors are seasoned buyers and sellers who have volunteered to answer buying and selling questions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Altering a sale to use GSP

I’ve accepted an offer for a sale and after doing so the buyer asked if I could ship to Russia. How can I retroactively change the shipping to get this to them through GSP? I accepted their offer but they have not yet paid.

Sending seller a video

I purchased a bike that until riding it you can see the front tire is bent and wobbly. A still photo does not show the problem,it is only noticeable with the tire spinning.

International Shipping

A customer told me that he didn't want to pay taxes on a shipment and I told him that I have No controlled on tax shipping but he told me when he bought items for the US. He didn't have to pay the taxes. Is there something new out there for shipping ...

Shipping cost

Buyer somehow changed the shipping cost to free on his invoice when there was shipping on each auction. What do I do?

Bogus tracking number

What can I do if I have a bogus tracking number, and it has been almost 2 months since i paid for the product, but I cannot ask eBay to chime in since the delivery date is still 3 weeks out. I have contacted the seller 5 times in the past week, but g...

Cancelling a sale to a fraudulent buyer

I recently listed a phone for sale and selected a small number of countries I'd ship to, e.g. US, UK, etc. I received an offer from a buyer with a US address and accepted it. That buyer immediately asked me to send the phone to Russia (red flag #1), ...

Global shipping problem

I have 2 items that shipped to the same person in China in February. They opened a case because they haven't received their items. i tracked it and they show in transit with an estimated delivery of April 26. Items made it to Kentucky and shipped fro...

Most Marked as Helpful Authors