Ask a Mentor

Forum Posts

Sorted by:

What can you do when your issue wasn't resolved and eBay won't help?

I have gone through all the necessary channels to get my issue resolved, but yet I still didn't get my refund and eBay says it has been closed. I did appeal and they did issue a request after that (noting that I was entitled to it), but now nothing h...

Multiple gift cards

Hello..I can I contact eBay in order to pay with multiple gift cards and a credit card for a item?

Scammer eBay seller

Is new sign up 0 feedback eBay seller scammer posted 3 pictures of my car and pictures of another car to here's of another car to sell. Old's 442 rose is the listing. 4 days left on the listing auction style is an auction style . Reported this to eBa...

Shipping options not what selected when listing an item for sale

I am trying to list an item for sale. All is fine, except when I look at the "preview" it states "item is only available for local pickup" even though I did NOT check the box that says that, and I entered "$20" for flat rate shipping. If you have any...

deleting sold items

Does anyone know how I can delete sold items from my summery account? Since the format was changed, I cant seem to locate delete option anywhere.

Buyer wants me to text them

2 buyers want me to text them on their phone. Another buyer that has no feed back bought 2 things costing $150 and hasn’t paid yet. It’s only been a couple hours. For some reason I feel all three are up to no good

Complaints about a seller

Yes I have a complaint about the seller, the seller refuse to send a return label. The seller wants me to pay for shipping and refused to reimburse me my shipping cost for defective item that they sent me. EBay customer service is the worst I've ever...

Restricted account??

Restore your selling privileges: Action requiredWe placed a temporary restriction on your selling account because we noticed activity that we believe is a risk to our community. To restore your access, you’ll need to contact us as soon as possible so...

Trying to list an item and app keeps telling me that my phone number is not valid . It's updated on

Looking for seller ... Didn't receive item ordered

I am looking to get in contact with the seller americanstores01 (3569) I bought 2 items from them and only received 1 of them and would like a refund or the item I ordered.... Attempts to try and reach seller through invoice has failed

International Shipping Question

Hey there I had a question regarding an item someone bought from me and said customer lives in Australia. I am not enrolled in the international shipping program(as of yet) as a preface. So I had an auction up for a small handheld projector and someo...