Ask a Mentor

Forum Posts

Sorted by:

buyer and seller agree on product exchange instead of refund, what happens next

I have purchased something but it does not give me options to pay

Can somebody help me. I have purchased an item it says pay now but it doesn't give me any ways to pay even though I purchase many many things in the the past and I have my credit card info already in Ebay???

Non payment

I have a buyer that got an item. But hasn't paid its been 4 days. I have sent multiple messages and no response. What should I do.

Canceling item

I want to cancel a item that I Just payed for so the seller can change the shipping from local pickup to shipping out

Resolved! Item Watch Restriction?

I just got into buying baseball cards on eBay like a month ago. When I started I could put tons of cards on my “watch list “. Starting like a week ago though I have been able to “watch” less and less cards. I literally only have 5 cards in my “watch ...

Feedback

I left negative feedback on seller and it was never posted they are lying in their description about item

No ebay Help on Fake Product

I bought a 1TB SSD that I discovered to be a fake after I received it. Instead of an immediate refund, ebay provided a return shipping label. For over a week now, USPS tracking shows "AWAITING DELIVERY SCAN." I suspect that this means that someone at...

cancel the Best Offer option

As a Seller, how do I cancel the Best Offer option on one of my items for sale

Resolved! Phone number requirement for checkout

Bought / paid for a few things on ebay recently. However, for a couple of items, checkout was blocked saying I needed to provide a phone number. Did not need phone number for some items, why others? Strong suggestion: some kind of indicator, or bette...

refund

Hi!Please double check me when customer pay me but get refund by ebay.Thank you

Bidding

How do I get out of a bid before it ends?

How to contact seller (after he sells item) to talk about how to restore similar item?

Hi, I own a nearly identical vintage musical instrument to one now selling on eBay, and I would like to chat with the seller (after he/she sells his/her instrument) about how he/she maintained or restored the instrument. I don't want to buy it, and d...