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Buyer wants refund

sold item and buyer advised was broken upon delivery. Buyer took photos of damage and it appears damage was done after delivery. Packing was excellent and box undamaged. How do I still get paid?

Why was my registered account suddenly closed?

I'm an American seller. I registered a German seller account on eBay.de on March 19th. Today eBay sent a message saying my account was permanently closed? But I haven't done anything in the meantime, not even a link to the product. Anyone know what t...

User avatar by Rising Star
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How can an item be removed without checks?

I got a purse on eBay but didn’t get on with it so I relisted it for sale. It was removed by eBay as I said I had no authenticy paperwork for it so they removed it as a fraudulent or counterfeit item. It was not removed when I got it from the origina...

Resolved! Restriction

I got a restriction on my account. I only buy on here and have NEVER not paid. I have purchased in the past with no problem

Delivered with item missing. How to confirm with photo?

Buyer says the package was delivered, unsealed (bubble mailer with self adhesive not sealed) and item not inside. I asked them if they could please show me a picture, but they said they can't provide one because of a setting that I have in place to d...

Seller Delivered to Wrong Address, Now What??

Fed Ex says that they delivered my item and when I contact them they tell me the item was delivered to a different address than mine because the seller sent it to the wrong address. Now what do I do? I contacted teh seller with no response.

the address

Hey! In my account, the Russian Federation is in the address, but now it’s not like that. I want to change the address, but for some reason I can’t, I’m trying to register again with a new address, but the system blocks my new accounts. Can you help ...

Shipping

Please help. I just lost $10.00 on shipping an item. Buyer paid $12 but it cost me $22. When I list an item, I enter the weigh and box size I will be using. I have never had this happen before. I moved from Ohio to Florida at the beginning of march, ...

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