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Return Request

A buyer sent a return request for a pair of shoes. Ebay has frozen my funds until it's resolved. In the mean time, the buyer sent me a message that they now want to keep them. I sent a message to the buyer to cancel the return request. How do I notif...

Seller refused to provide full refund for damaged item

Hi, The product arrived damaged. Seller only offered a partial refund. For a full refund, seller is asking me to send the item (I pay for postage). I don't think this is fair. I read the eBay Policy, it stated that "there's a problem with an item, th...

Fraud

Bought ps5 now no longer listed and name of seller has no activity and can’t be reached

account on hold

my account is on hold and no one is contacting me to help get me started. how does one get service on ebay. I have tried many times to reset my account but to no avail. I want to start selling but I am blocked and don't know why. Please helpThank you

There is an error in this article

There is an error in this article, it is a small painting of mine and how is it explained that I am going to buy it myself. We already spoke weeks ago with the Ebay address that interviewed us. I think you should solve this yourself; it could have be...

Declined cancel order

I find it hard to believe that I went through all the steps of purchasing an item while my phone was in my pocket as I did yard work. Basically" butt purchased " it. That's all I can think of since my phone does do crazy things all by itself sometime...

Does anybody ever combine shipments for overseas shipments?

Void Shipping Mistake

Hey Everyone, Long story short, I made 3 pre previously purchased labels void by mistake. Before I re-pay for shipping, what could I do?

Resolved! Buyer cancelled purchase

Hello, I have an item listed on eBay for sale and a buyer purchased the item. Then the buyer requested the transaction be cancelled which is fine. I agreed to the cancellation and I believe the buyer's funds will be returned by eBay. My question is w...

Seller didn’t ship item and contact won’t go through

Resolved! Shipping to Singapore

A potential buyer from singapore wants to buy my item. Ebay isn’t allowing this. I am signed up with GSP and Singapore isn’t in my list of excluded places to ship.