Ask a Mentor

Forum Posts

Sorted by:

seller re-shipping

I had shipped an item to buyer who is overseas only to find that it has been resented back by post office, and now eBay wants me to pay for another label again. what can i do?

item bought out of return defective seller won't respond to messages

bought item 27-11967-55018 said 5 year warranty struts started going bad over a month ago and seller will not respond and ebay has no number to call for help and seller lists no phone number have parked car because unsafe and i dont have money to buy...

Need help with a purchased item, the automated assistant isn't helping

Hello all, I received this message from a seller on eBay, one day after I had won and paid for the item: Greetings sir. Please cancel your purchase. There are scammers on eBay and eBay does nothing about them so I am closing my account to protect fur...

My eBay

Is anyone else having trouble getting the My eBay page to open?

Resolved! Print 6 label on order

For my order fulfillment I need to ship 4 cartons to fulfill the order. I had to cancel 2 of the labels due to wrong size inputted and did print 3 but need to make one more label for the 4th carton. With the 2 cancelled labels I'm now at the 5 label ...

Resolved! Shipping Label bought twice in error

I sold an item last month and when I looked at how I got paid etc, it shows the shipping label was purchased twice at $10.00 each time. I only used a label once and the item has been delivered. How do I get reimbursed for the other $10 since I never ...

I want to contact the seller but it is not possible

Good evening, I have already made several attempts to contact the seller, unfortunately I always get a box with a French mention.I can not reach the seller, not even via his account.I am interested in this https://www.ebay.fr/itm/135588226990?_trksid...

Resolved! account restricted

my payouts are on hold and idk how to reinstate my account

Resolved! I check out as a guest and I received the wrong item

My order # is 10-12757-89456 and Item # 355004780624. I received the wrong art print

Item was delivered but eBay tracking says still in transit.

Basically what the title says.,....the item I sold delivered on Feb 27, (confirmed with UPS tracking and a picture of delivery) but eBay tracking says it's still in transit, and therefore my funds are still on hold. Is this normal?

buyer

I bought an item today and it appears as the one who sold it has disappeared from ebay. When I tried to go back and look at purchase it said seller no longer on fb. I have no way to contact the seller or track my package. The item even disappears and...