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Current known technical issues - updated as of 8/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Seller contact link does not work

I have tried for 2 days now to contact 2 different sellers with follow up questions about their listing and I am unable to do so. When I select the contact seller on listing, I click the contact seller at bottom of page, It opens a messenger and it p...

Uploading video to listing is extremely slow and stalls

I have over $10k worth of items I need to list and can't even get the first item done. Uploading video is extremely slow and then stalls. What year is this, 1995? So frustrating. Tried clearing cache, used a different browser, blah blah, nothing work...

eBay app crashes when trying to check out.

This morning I attempted to buy a book on eBay. But every time I go to checkout, when I click “Confirm and pay,” the entire app crashes. Anyone else experiencing this?

Server failures this weekend has sales down 40%

I've been getting various server failures all weekend and it has dropped my sales by more than 40% on my 24 year old account. Server failures all weekend has dropped my sales by over 40% on my 24 year old account.

Reporting stolen CC NJ Authentication facility

We've moved this thread to the appropriate board, please click the link to find the new location.

Cannot get in contact with eBay chat support

I've tried many avenues to contact ebay support for an issue via the chat. I do not like calling as I don't have a record of the call nor is it practical for me who primarily uses a desktop often. I also genuinely find better results if I chat with a...

Reembolso

We've moved this thread to the appropriate board, please click the link to find the new location.

It seems to be a problem it always said that

Please help me fixed this problem

Garage

I buy quite a few car parts and accessories for my car here and realize that I have a lot of returns due to the fact it says what I purchased fits my car when it doesn’t and the reason is you don’t have my exact make and model. My car is a 2012 mazda...

Error when trying to revise listings

Been having a issue where I can not revise listings, seemingly randomly some listings will give me a global error warning when trying to revise on the individual listing itself as well as on the bulk edit page. Having to delist/relist when I want to ...

Photo editing/kicks out of the listing

When I try to edit a photo I get kicked out of the listing and the photo does not edit.

My 30-Day view counts on my active listing table is inaccurate.

Several of my listing seem to have shot up in view count recently, but once I click on the specific listing's view count to see the graph of views over time, it will show a completely different number (much lower), which looks to be accurate consider...

Wrong Restriction on My eBay Account Due to Tracking/Shipment Error

Dear eBay Customer Service,I am writing to formally raise a complaint regarding the restriction placed on my selling account. Despite sending multiple emails, I have not received a clear resolution.According to your system, my account has been restri...

Messaging system failure

Cannot respond to ebay messages from buyers...

Defective Ebay gift card

I don't know if anyone can help me with this, but here goes. I bought an Ebay gift card yesterday(7/20) at a Whole Foods store in the amount of $50. When I tried to scratch the card to view the number necessary to use the card, there was no number, j...