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Current known technical issues - updated as of 9/2/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Customer service and phone number changing

I received a message that ebay would send me a verification code to my phone number. Unfortunately, I changed my phone number some time ago. There was no alternative way of accessing to my account, like an e-mail as other services do.I contacted with...

Unable to print USPS shipping labels

Yesterday I tried to print a new label and two paid for, but not printed labels. I got a message that there is a "Technical Issue" on eBay's end. I talked to someone and she said 'that there was', but I didn't have a lot of faith with the reply as it...

Ebay have got it wrong on tarrifs from the UK

They got it worng again, shipping from the UK to The US using Royal Mail the tarrifs and clearance fees are collected by Royal Mail at the time of purchasing the shipping label. Why are they running scare banners on listing warning potential buyers t...

We're experiencing technical issues. - UNABLE TO PRINT LABELS

We're experiencing technical issues WHEN TRYING TO PRINT SHIPPING LABELS

shipping labels not working

i still can't print my ship labels. any idea when this is getting fixed?

Active listings page bug?

My active listings page just started displaying listings differently. Occurring on both desktop and app. I have listing sorted by watchers first, then eBay defaults to new listings after. Well, now new listings are not what is being displayed after w...

Resolved! cannot read/see a code in QR for Receiv8ng $10 off downloaded app

For $10 off if I downloaded the app, so I did, to my tablet, scanned the QR code & do NOT see or read a code. The q&a just puts you in a loop that never comes close to the issue.

App says "Paid-Ship Now" for items already shipped

On the home screen, it says that I have items that sold and need to be shipped, but when you tap the banner it says "you don't have any items to ship out". I have tried to log out and in, what should I try next?

Resolved! More glitches - Unable to promote listings - Error message

Just listed 53 new items and getting an error message when I try to promote them. Cleared cache/cookies. Reopened Chrome browser - same error still. I don't use any other browsers."Please reload the window" does nothing doesn't make any difference.Wi...

eBay International Shipping not appearing on items listed today

I am (was but now stopped) listing items today (9/1) that are exactly the same type of item of previously listed items, and the listings are only showing ships to the United States even though I am enrolled and setup for eBay's Global Shipping and wh...

More issues 2 for day on glitches

Ok Setting here working and processing orders, so far while working on my own store I have had to verify myself 3 times so far!, at 3 different times...once isn't good enough eh?

Link to order detail now missing

When responding to a buyers message about an item he purchased, the link to the order details USED to be there with his message so you could easily begin to sort out and get details or information to file claim for loss nice and easy....now the link ...

New listing failing to upload

Really guys---this is becoming a Daily thing at what is going to fail next...completed new listing hit the list it button and as I type it is still going round and round, and I am going to let it run all day like that and open a new window and see if...

Can't select items to promote.

I keep getting an error when I select items to promote. Error message "Sorry, something went wrong. Please reload the window." Reload doesn't work....

Promoted Listings Issue

Every time today that I try to promote a new listing, I get the same error message "Something went wrong please reload the window"I have signed off and back on to the site and it has remained the same since about 2 pm. Is there a current technical is...