Shipping

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Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

Resolved! Scale for weight to use EBay shipping

Hello,Any recommendations on what type of scale to use if I decide to use Ebay shipping?I won’t be shipping anything over 10 lbs And what happens if I get the weight incorrect ( my biggest fear)And being that there are different prices for different ...

Buyer in Israel+Shipping to Israel

Is it possible to complete a transaction from a buyer in Israel even though shipping is not allowed currently to be transacted through ebay? If i took a flat rate shipping fee and did the shipping labels myself?

Can't generate a shipping label, something went wrong?

Here is a new one to me: A buyer bought 7 flat rate boxes of stuff and ebay combined them. Obviously they can't ship together since they are in 7 medium flat rate boxes and I could find no way to separate them into separate orders. So started to prin...

Lost package help

I have a lost package which I have never experienced in all my years of selling. It was shipped on May 24th and tracking stopped updating June 2nd. I filed a missing mail search on June 11th but have not heard back about it yet. I then filed a USPS c...

FedEx GroundEconomy no movement for weeks, buyer INR, but I can't file claim

74899998825429380814 hasn't moved, so the buyer just opened an INR case (without contacting me first). When I go to FedEx and try to open an online claim, it rejects that tracking number as not eligible and directs me to a page that says only the par...

The Tape Failed Effect!

The package arrived and wow...are packages repacked by a 5 year old or was this the seller who packaged it?So who's fault is it for a failed packing?

Bogus eBay Policy / Seller Protection for eBay Standard Envelope Shipping

Why does eBay show buyers they'll receive eBay Standard Envelope within a week? The longest time frame should state 30 days. USPS requires 30 days before an item can be considered lost in transit for eBay Standard Envelope. So why does eBay let a buy...

Ebay is baiting and switching shipping fees.

Buyer took offer, Ebay quoted a shipping price that buyer paid, so when I go to print shipping label I am charged 4X the original quoted price.... **bleep**!!!!!

Resolved! Item returned for Insufficient Address, what is my next step?

I have never dealt with this on eBay (I also sell on Etsy but have my own shop policy which I follow there).I had an item returned to me for insufficient address. What is the next best course of action?Normally in my Etsy I only refund for item cost ...

updating business policies

unable to change shipping policies, cannot delete duplicate policies. shipping labels are more expensive than usual. looking to offer local pickup, due to the weight of item.

eBay/USPS reusing tracking numbers after only a few weeks!?!

I shipped out 20 packages today - June 21st - and had a buyer email me saying they just got a notification that their package was delivered on May 28th to an address is a different state. I checked the tracking, and sure enough, they're right. I doub...

New USPS charges - Ebay discounted rates available prior to 7/13?

As in the past it seems that I can not access the EBay discounted shipping charges program that will be effective 7/13. Am I correct or is there some way to find out their new charges based upon the new USPS rates that are already public? Do I have t...

Address legit??

Has anyone shipped items to below addresses? I got two orders and it’s not a big amount but should I be worried. Looks like a cargo company. first class sea cargo1561 NW 82nd AveDoral FL 33126 1636 NW 82nd AveSercargo, #2275Doral, FL 33126-1050United...

Israel shipping

When does the shipping to israel is returning to be available ?

DELIVERED TO THE WRONG ADDRESS

I have recently purchased two item from the USA they were shipped to me in Canada by Ebay shipping which have been delivered to an USA address ,I can not get any help from the shipper which I believe is UPS anyone else having this problem?