Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Tracking info update

Hi all, we've received word from our Shipping team addressing the issue with USPS shipping labels showing delivered already. UPDATE: "Transactions impacted by this issue will display accurate tracking events on eBay, although the USPS website may sho...

User avatar by Community Team Community Team
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  • 27 helpful

Ebay presale item

I recently sold a sneaker in the app and it was a presale item. The buyer knows that it is a presale item and is willing to wait. Ebay is telling me that i have to ship the shoes out to ebay authentication by 7/2. The problem is my shoes are expected...

User avatar by Adventurer
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  • 0 replies
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Resolved! Buyer claims package (ESE) ripped open and sports cards all missing

Shipped eBay Standard Envelope rate and buyer claims the package was ripped open and no cards were inside. This was actually a photo mailer (cardboard) opposed to super thin paper envelope. How to respond? This is a serious crime if USPS stole the co...

Shipping policy

I'm trying to create a listing and every time I try to put a shipping policy in it says it not a valid shipping policy

2 of all 8 items sold recently had drama: Normal?

One, was delivered, buyer couldn't find, asked him to check neighbor, neighbor had. One, disappeared while in USPS facility. Thats 25% drama. I haven't sold much recently, patches of years w/o selling (I started before Paypal, so I go way back) QUEST...

User avatar by Thrill-Seeker
  • 31 Views
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  • 1 helpful

"Shipping Options" on listing edit page

I'm trying to do country exclusions for international shipping on a couple dozen or so listings. eBay's "How To" video says if I don't have exclusions already "Shipping Options" should be visible when editing/creating a listing. I did have exclusions...

Print USPS Scan Form ANYTIME with this link

Long story short. You'll appreciate this if you have EVER wanted to print a USPS Scan Form AFTER you generated several labels and have closed that tab.Just Bookmark this link. It'll always be there for you. Hope this helps. Thanks. -Walter https://gs...

User avatar by Adventurer
  • 5758 Views
  • 9 replies
  • 11 helpful

Reminder: Last day to use Q2 shipping supply coupon

Use it or lose it. 2nd quarter coupon expires today and won't carry over. 3rd quarter coupon is released tomorrow. ----------- Supply coupons are released on the first of each quarter. Here's a direct link but you can also look under the Store tab in...

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Ups label adjustment

I shipped a golden buzz around mobility scooter.. the specifications of the item weight is 93lbs. With packing materials it was under there 120lbs. Limit and all well win m within the measurement requirements i paid $247. The item never arrived at it...

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