Shipping

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Never use UPS to ship an eBay item.

I've had this happen a couple of times in the past to a lesser degree, and naively still chose UPS to ship a poster in a tube, as it appeared to be the fastest/least expensive option offered by eBay. Ebay quoted $8.44 to ship UPS Ground for a tube th...

NOTICES FOR EXTRA SHIPPING DUE

I HAVE MAILED ITEMS LATELY AND THEN I RECIEVE AN EMAIL AFTER SHIPPED THAT I OWE MORE MONEY BECAUSE SERVICE ON LABEL DID NOT MATCH SERVICE USED WHICH IS ABSOLUTELY NOT TRUE AND THEY ALSO SENT ME ONE SAYING I DID NOT PUT RIGHT WEIGHT IN AND I KNOW I DI...

Having trouble shipping golf clubs or skis?

I have seen posts on these boards complaining about the cost and difficulty of shipping golf clubs, skis, etc. DISCLAIMER: I don’t ship any of those. But I saw something on television that might be worth a look see. Just trying to help. https://www.s...

Item is stuck in USPS infinite loop, but eBay claims it’s “in transit”

I purchased an item on March 8. It was mailed via USPS the next day using Priority Mail from Sterling Heights Michigan. It spent 4 days in Detroit and then arrived in Charlotte NC on March 14 where it remains 14 days later. Every day I received a tra...

Hi,

Can you Guys assist on how and where to complain. I have since 5/03/2025 ordered and been promised to receive my parcel until this day?. I am really unhappy about treatment received, let alone the required personal information provided to UPS without...

Priority mail stuck at USPS facility question

I recently sent out a package on March 24th using priority mail with expected delivery date March 27th. Since March 25th, the package has been sitting in the same location for 2 days. I called USPS today and the lady told me I had to wait 8-13 days t...

eBay Standard Envelope Refund

ESE showed delivered. Customer said it was not delivered. I had them wait 4 or 5 days, which they did without issue, really great customer. Said it was still not there, so I refunded. When ESE first came out eBay suggested when a customer asks for a ...

In Plain English, What is the Issue with UPS labels today?

So, I called eBay. The warning "Please be aware that UPS is experiencing issues generating labels with insurance at the moment. We apologize for any inconvenience and if affected, ask that you try again later, " is ambiguous...to me. Why would I not ...

Adding additional package insurance to a USPS Ground Advantage shipping label (from a Newbie)

Hi. I have just started selling on Ebay. My undertanding is that a package with an Ebay generated shipping label is automatically covered up to $100. I am using USPS Ground Advantage. Based on the final sale price of one of my recent sales I wanted t...

USPS First Class Mail option disappeared!

I've been listing my magnets for years, but today, when trying to list a few more by hitting "sell similar" on my own listings, the USPS First Class Mail option disappeared! I've tried entering the weight and dimensions all kinds of different ways, b...

When does the Return deadline start? On receipt of item?

If an item has a 30-day return policy, when does that 30-days start? Is it 30 days from the day the item was delivered? If so, does that delivery day count as day 1 of 30, or is it 30 days after that? For example:Item bought December 29. Item deliver...

Has anyone else noticed a HUGE uptick in Fedex & UPS overcharges and back charges lately?

Within the last 2 months we have seen across our 2 accounts and several others that we consult with and help manage, as well as other sellers that we talk to, that Fedex and UPS have upped their erroneous back charges considerably! This is fraud and ...

Its 2025 and this site and Fedex are still playing this stupid overbilling scam game

Why tell us to put in dimensions and weight and then 1-2 months later you end up overbilling us after giving us a rate to use Fedex for?What type of scam is this? Happens every F time with Fedex, every F time. This site is a joke, 20 some years of th...

USPS no longer sending out packages same day as pick up

My local office here in Iowa had a change that started this Monday that is a bit unbelievable.... Since we have been shipping in the late 90s, we pack & label every day. We have a 2 pickups each day, appx 10am & 3pm. The packages are picked up normal...