Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Shipping To PO Boxes, APO, & U.S. Protectorates.......

Hi Everyone. Was wanting sellers opinions & experiences on shipping to PO Boxes, Military Posts & US Protectorates. In the past, I have sold a few things to Puerto Rico & to P.O. Boxes. I didn't have any problems then. It has been over 5 years. I do ...

Seller recovering from eBay for lost package sent via eBay's UPS shipping

I sent a package using eBay's UPS shipping option. The package never was delivered and eBay refunded the funds to the buyer but has never responded to our claim for reimbursement for the lost package sent via eBay's shipper. How do I get a live perso...

Resolved! Time frame for uploading tracking

Hi I've been combing the conversations about uploading tracking. Does anyone know the time frame for uploading the actual tracking of the package? Sometimes the post office just doesn't scan the item right away. I make sure I have a receipt every tim...

Order not received

The seller didn't give me a delivery date, no tracking numberNo tracking numberNo delivery dateNo correspondenceI'm in the dark regarding my order

Delivery

Still hasn't been delivered.I am handicapped.Thank You

USPS not scanning tracking. Scan forms are useless. Ebay won't remove neg because usps didn't scan.

Any one else having this problem? First off , please don't tell me to use a scan form. The scan form is useless. Most of you do not know that the packages on the scan form are NOT accepted packages. They are pending acceptance until some one scans th...

Another Scam Address: 8454 NW 70th St Miami FL 33166

I came across a prior post in the eBay Community's Buying & Selling section concerning fraudulent addresses, and now I've encountered another one that closely resembles those, albeit with a slight variation in the street number. The address in questi...

A good reason to allow sellers to send invoices to buyers for combined shipping

Today I had a buyer purchase 2 of my items by adding to the cart and paying. I have my combined shipping set to add both items weight (2 Lbs. each) together and subtract 7 ounces for the 2nd item so the package would weigh 3 lbs. 9 Oz. Each listing s...

Shipping Estimator Charges ARE NOT ACCURATE and CANNOT BE RELIED UPON!

I listed an item, gave the dimensions of the box and weight and selected freight because it is big and heavy (50" x 16" x9"; 30 lbs). A buyer buys and requests a shipping figure. I go to the calculator and input the information for all three shippers...

Dear eBay, please stop insulting your best sellers!

It's insane, how can be a late delivery by USPS the seller's fault? Fix that idiotic rule!

USPS Ground Advantage keeps grossly overcharging with adjustments, and you can`t prevent it!

A couple weeks ago, I got an email that I`ve been charged extra $11 for 2 oz writing pen claiming I used Priority Medium Flat rate I never used (used a bubble poly envelope 9"x6"), but the total weight was 3 oz (still in the up to 4 oz price range, a...

Correcting Shipping Displayed on Listings

Hi All, I just had an issue getting shipping worked out for an Australian buyer. Now that is done, all my listings show international costs, so I've messed something up somewhere. Can you tell me how I can fix this so they show Domestic shipping agai...

Tracking number won't upload even manually.

Not sure if this is directly related to the pinned message or not. We have noticed an issue with USPS tracking numbers not able to be uploaded even manually on certain occasions with shipping labels. We mostly use Pirate ship but not sure if issue is...

Resolved! ebay email "Your listings with calculated shipping will default to eBay Labels discounted rates"

Got this notice from ebay today that buyers will be offered the discounted rates at the same (? assumed but not specified by ebay) that we usually buy labels at, unless you opt out by 5.15. Question: A hypothetical case - at present, buyer pays $5 fo...

Resolved! Lost a paid for label page

I just paid for a label item was one pound clicked print it did not show up on screen or in my history and I've searched back an hour. Now it says item shipped and since it was not downloaded must I buy yet another label? Or is there some sort of rec...