Update as of 7/2/25:"We have identified a segment of orders with
inaccurate tracking events and are working to update these events with
accurate details. For Item Not Received cases where we have been asked
to step in and help, we’ll place the case o...
(originally posted to Ask A Mentor, but I think this question belongs
here instead. ) Trying to set up combined shipping. Case: customer
orders more than one item from us. When they check out they see shipping
for each individual item, not a combined...
One buyer bought 4 items, one had $10 shipping paid by buyer so the sale
went thru automatically. The other 3 items are waiting for an invoice,
but buyer wants, and I am ok with, packing all 4 items together with
just one shipping label and cost. Can...
Has anybody else experienced more USPS "Cost Adjustment" emails lately?
I haven't had any for years and in the last 2 months have gotten 3 all
for items I absolutely positively know were entered correctly when
generating their respective labels. In f...
eBay - Why do I have to wait " Until Later" if I create a New Shipping
Policy? I Created a New Shipping Policy today. It is a flat rate policy
that I have not used before for an item in my store. I get a message
from eBay that says - " Wait until Lat...
I am very new to Ebay selling. I had an item get damaged in shipping.
What step do I take next? Are there tutorials or instructions telling me
what to do?Thank you in advance!
Has anyone had a shipment sent by eBay Send? Apparantly it is some eBay
shipping service? It has a tracking number that is recognized on eBay
ESUSxxxxxxxx. Anyway it got "delivered" to my local post office but it
was not there when I went to pick it ...
I shipped my package on June 28 and when I did I had accidentally put in
the wrong tracking number. so I go back to fix it and even though I
triple checked that it was the correct tracking number, the ebay app is
showing me that it hasn’t been delive...
All commercial air traffic in & out of Israel was resumed a week ago
(June 29), by all accounts everything has returned to normal. When can
we expect ebay shipping to resume?
How would you handle this? Sold an item and it was delivered to a parcel
locker in the buyer's town, not to their address. Buyer claims no key
and no notice was left at their delivery address. Only the tracking
number shows delivery to a parcel locke...
Hello, here's the situation:I bought item on ebay. seller is clearly
chinese, but in description he said item will be shipped from USA. it
had 100% positive feedback so I don't mind even if it will be from china
and it will be late.first, I had to wa...
Hi, so I shipped an item in an eBay standard envelope last Thursday
(whenever I mailed it). I put it in the bin with some other packages.
Now my other packages were scanned and on their way. But the envelope
shows no tracking updates or nothing; now ...
I've sold internationally on eBay for a long time now, but I frequently
run into a problem and I've never found a solution for it. I don't use
eBay's in-house international or global shipping program. I buy labels
on Easyship, which makes carriers li...
I paid for 2 shipping labels for the same item. I need to cancel the one
I didn't use to ship the item with. When I go to my orders, I find the
one I want to cancel, click cancel shipping label, and it says technical
difficulties try again later. I'v...
We recently shipped a $700 order. At the request of the buyer we sent it
overnight ups the same day they purchased it. Now buyer said they needed
it by Saturday and since Friday was a holiday it wouldn't arrive by the
time they needed it. What should...