Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

eBay standard envelope $20 threshold shipping options don’t exist

As someone who sells sports cards, it’s nice to have an affordable option to ship cheap cards. Obviously no one is gonna spend $1.25 on a card, and then be agreeable to spending $5.50+ for shipping with USPS Ground Advantage. That’s where eBay standa...

Merchandise never received

I purchased safari jacket back in March 21, 2025 for $89.99. I never received the product.

All those complaints about "Your order has shipped"

I just placed an order and within a half hour I got a message "The seller is packing your order" along with a tracking number suggesting the label has been produced. Obviously too soon for it to have made its way to the post office. Much better. So a...

Resolved! do I have to have a label broker id for the post office to print my label

The first time using the QR code I got the email with the code plus able to print a label if I chose to, I liked the idea of them printing the label. Nothing was sent to my phone.

Fed-Ex Shipping cost wrong! Too Low!

I just sold an item. eBay charged Buyer $34 for Fed-Ex Ground shipping, but actual shipping cost to me (Seller) is $42. Weight and dimensions were entered for listing and have not changed. Shipping from Florida to California. 1. Why?2. How do I colle...

Royal Mail 48 Tracked Delivery Problems

I've just spoken to an advisor at Royal Mail who has confirmed it's the Post Offices which are having problems scanning the barcodes but it's being looked into. He suggested that parcels can be taken to your local delivery/sorting offices as they are...

PIP Insurance Wrongly Denying Claims Based on “15 Card Limit” — This Is Not an Actual Policy

I want to share an important callout for fellow trading card eBay sellers using eBay Standard Envelope (ESE) and relying on ShipCover/PIP insurance:Recently, PIP denied multiple claims for lost/damaged ESE shipments on the grounds that the envelope c...

printing an APO label on a 4x6 label printer

I need to ship to an APO address. The APO label is 8.5 X 11 with half the sheet being the shipping label and the other half is instructions. When trying to print to my 4X6 label printer, the entire sheet with both label and instructions prints out an...

Anyone having a problem with Ebay over charging on the USPS shipping rates?

Example a 11oz package ebay rates are $9.70 and the USPS and Pay Pal is $5.90 for the same package. contacted Ebay and the rep. answered its not Ebays problem call USPS. Anybody else heard this?

Shipped the incorrect item by mistake

I shipped an incorrect item by mistake. By the time I realised the mistake, the item was already in transit. I have notified the buyer. Should I wait for the item to be received by the buyer, prior to shipping the correct item? I am trying to get a h...

USPS - I have started researching this and I am amazed at the lack of service our $$$ get USPS

My inflated 2 cents....I get it - Costs are high for everyone but I am now totally disenchanted with the service, or lack thereof, from the United States Postal Service. While they remain just slightly less expensive than FedEx and USPS, I have come ...

I offered flat rate for $25 shipping, buyer selected US Priority Mail for $143

I listed an older laptop computer for $99 plus $25 flat rate shipping. I thought Flat Rate restricted the buyer to only the flat rate. But the buyer selected US Priority Mail for $143 when they purchased. The shipping cost more than the laptop ($99)!...

Resolved! Postage Policies, and how to turn them off.

How and when did I sign up for something I would never have signed up for? I now somehow have 20+ different postage policies connected to my listings, when to the best of my knowledge I've never even saved any policies. And all I want to do is standa...

Fedex Ebay label adjustment.

Had a 53 dollar adjustment with Fedex on a single golf club box. I made a mistake of an inch and half in length. I purchased the label at 15.95.Then a week later I get the adjustment email.To make a long story short since I had a prior adjustment 2 y...