Shipping
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Ebay hub

The seller offers international shipping. Ebay informed me that I will get a refund because the item cannot be shipped internationally. I contacted the seller and he says that he offers international shipping and has already shipped the package. Ebay...

First PIP claim for eBay Std Envelope

Looking for a bit of help here. I use eBay Standard Envelope occasionally and have my first issue with it. My situation is I sent the qualifying item and the envelope arrived, but apparently the contents were missing. I know I file a claim here: http...

eBay and/or its employees at Glendale Heights, IL, Int'l shipping hub refuse ship to Israel

Fellow sellers- I sell vintage movie posters from the 1920s-1990s. A customer bought a 1980s movie poster from me via eBay's own Global International Shipping Program. The customer is located in Israel, which is seemingly at this time on the approved...

USPS is only shipping every other day now...

When checking tracking last Thurs. I notice my packages dropped off for the day weren't scanned in. They were finally accepted and started moving Friday. Today dropping off packages I asked about it. The clerks said they are only getting trucks to pi...

User avatar by Adventurer
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  • 14 replies
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Tracking a Package that is Taking the Scenic Route

So I mailed an envelope(4 1/8 X 9 1/2 inches) to Croatia with tracking where it was scanned by the post office.The 'estimated delivery has changed'...from May 14th-May 26th to May 30th-June 4th...reason 'running behind'.I do not have EIS...this is ju...

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Item I sold arrived damaged.

I shipped a guitar hero guitar and game to a buyer. The guitar arrived broken. I am of course willing to issue them a full refund and they are willing to ship it back to me. I don’t have returns turned on. I know they can still initiate a return for ...

Ship Cover policy number

How can I find a Ship Cover Policy number? I am a small seller. If I only have one item to send out and I add Ship Cover, I never see a policy number anywhere. If I have a few items to send, I can use bulk label printing and then it will show up if I...

User avatar by Adventurer
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  • 6 replies
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Shipping

How does eBay calculate shipping? Do they use list price or the eBay discounted shipping cost?

How To Track Fedex Ground Economy

If you're like me, you're no doubt seeing more and more dead stall packages that were shipped via Fedex Ground Economy, which is a discounted joint service with USPS. Fedex refers to this service as Fedex Smart Post. This is a service that begins wit...

Fraudulent shippi g charge

I am a new seller on ebay.. Sold a small item on ebay. The usps charge was less than $10. But I was surprised to find out that they charges my account for $163. Since then I am unsuccessful to get my money back. Is that happen very often? I am desper...

Sold item shipping to Japan denied!

Hello! I was just informed that an item I sold via the International Shipping program to a customer in Japan could not be shipped. Does anyone know about any particular restrictions in place? The item was an antique slide projector from the early 190...

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