Shipping

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Item marked as delivered with forged signature – no refund, what can I do now?

Hello everyone, I’m reaching out because I’m at a loss. I purchased a camera on eBay (order number 14-13024-88935) and it was marked as delivered by FedEx on May 12th. However, I never received the item, and the delivery was signed under a forged nam...

What If the posted and pictured listing differs from the description w.r.t. shipping?

I have purchased an item where the listing clearly lists a shipping charge, and the seller now wants to charge 9-10x the shipping charge, which I paid in good faith He points out the last line in a description for the claim that the buyer pays the ac...

What is this barcode for a return shipping and what do I do with it?

Help. This is all I was given. Page 2 of the label was packing list. @support

lost package

Looking for an answer about how to be refunded for a lost package. Shipped a package 4/10/25 & has been stuck/lost in Chicago since then. FedEx was the carrier and shipped ground economy. Because it was shipped this way & am not a business through Fe...

Resolved! Need help with APO

So I sold an item for 67$ typically I put free shipping because shipping shouldn't had been more than 20$ but this buyer has an APO address which shipping is about 41 $ which in my opinion is not worth it anymore. Should I just cancel it and refund t...

USPS new package delivery system?

Package currently going to a suburb of Orlando, Florida.Lafayette,La (origin city,May 9)Baton Rouge,LaHouston,TexasAtlanta,Ga.Dallas,TxOrlando,Fl.Phillipsburg,NJMay 15--where is it going next I wonder???

shipping error (No Carrier Match)

Dear eBay Community hello again guys so ,I hope this message finds you well.I recently sold a watch to a buyer located in England and shipped the item using EMS Algeria as the shipping carrier. I have also added the tracking number to the order on eB...

Combined Shipping with eBay International Shipping Service

I sell mostly small collectibles like pins and non-sports trading cards. Recently I have been focusing on Star Wars trading cards. Twice in the last month I have had international buyers cancel because on their end the auctions showed my combined shi...

UK Shipping Russian Restrictions

I have purchases going back to beginning of December 2024 that were deemed as "undeliverable" that were shipped from UK. A total of 5 purchases that were restricted all had "Russian" in common being antiques that originated or related to Russia. So, ...

Tracking Shows Insufficient Address

I have an eBay shipment that was supposed to be delivered yesterday, and the tracking showed "Out for Delivery," but it didn't get delivered. When I checked this morning, the tracking showed "Insufficient Address." I messaged the buyer the address I ...

New policy of disregarding what sellers post as weight/size for shipping?

Every time an item comes up for relist, eBay seems to "estimate" the weight and size of container. I've posted what I've determined! Why do I have to correct this EVERY TIME I RELIST? I hate it!!!!

Late deliveries

Is anyone having problems with delivery arrival delay to PUERTO RICO? I have some 2 weeks late..

Missing package from post office

I’m a new seller on eBay so I’m not sure how to proceed. I was going through my orders and noticed that one item I dropped off at the post office never scanned in and hasn’t started tracking. I dropped off 5 separate orders that day (over a week ago)...

Did USPS CHANGE the tracking number after I requested a mail search???

Shipped usps priority mail on May 6th. May 11th: in transit to next facility arriving late May 14th: buyer opens item not received case May 14th: I do a trace on the package and sign up for tracking updates May 17th: I receive a tracking update email...

Ebay shipping label being scanned as counterfeit by the Post Office

My package is being held due to a counterfeit label. I printed the label directly though Ebay, so I know that's not the case. The tracking # shows it's being held due to unpaid postage, but USPS informed me it's actually being held due to being count...