Shipping

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Shipping back multiple items

Answers seem to be all over the place. I bought 4 items from a seller in one order, which were golf clubs. Before they shipped them (which they did in one box) they assembled the clubs. Am I understanding that in order to return them, I will have to ...

Shipped items not scanned

I recently dropped off about a dozen items to ship at my local post office. Only 3 of the items got scanned and the rest all say label created, USPS still awaiting item. I’ve never had this happen so I’m concerned my buyers won’t receive their items ...

Don't be too quick to refund buyers for "Not Received"

I'm always averse to refunding someone if it isn't my fault. Yes there is customer service to be considered, but when you're in the right, hold your ground. So many people jump straight to refunding, and it's sad. This was a situation that was good f...

Shipping

I sold an item and asked the seller to wait to pay until I found out the exact shipping amount. She owes more money in shipping than the eBay invoice states. How can I get that changed to the account shipping amount?

What’s happens to a shipment rejected at hub

Hi all, I recently sold and shipped a package internationally but once it got to the hub it was rejected and eBay refunded the customer which is all good and I *think* I got to keep the sale. I was just wondering what happened to the package, does it...

Resolved! Custom SKU - How to use this field to pull my sold items from bins?

I have a custom sku added to all my listings. Once the item sells I cannot see the custom sku. I thought the purpose of this field was to be able to organize our inventory. Is there a report that I can create that will show me the sku numbers?I found...

The PDF is password protected. Enter the password.

please help!!!this has been happening since mid April 2024. I’ve reached out to eBay, about this issue, and they do not know what it is. I thought maybe it’s because I added my printer, which is a canon mg3520 to my Microsoft laptop recently, so I r...

Tracking number added is already used by a different seller.

I buy my shipping labels through pirateship and they upload automatically. They have been doing that perfectly fine for a while now. after i ship my items the tracking is all uploaded. but now I looked at my tracking report and there's a bunch that s...

Shipping label suddenly password protected

Hello community after I purchase a label thru ebay, and then try to print it I get a technical difficulties try again message: and I also get 2-3 printer error ebay shippimg label this document is password protected notifications: so then I save lab...

Screenshot_20240420_194525_Print Spooler.jpg

returning damaged merchandise

i received my order from ups which they took a picture of it is a golfclub the picture shows the box bent in half and ripped in middle the shaft is in two pieces which i viewed thru the big hole in the box i cannot send a picture with my flip phone t...

Usps and ebay shipping

I bought a pair of shoes for 288.47$ and it was marked delivered may 9th but i haven’t even received them I’ve checked in with my neighbors i asked the seller I’ve filed claims and even went to the post office and nothing can anyone help??

eBay changing excluded international locations to now automatically allow it

Email today from ebay: <> If I wanted to ship internationally, I *would*. But the logistics & licensing required for some of my legal, but internationally regulated, products makes it such a costly nightmare, it isn't worth. And, no, as far as I can ...

Delay at the Global Shipping Center (Litchfield)

Good morning,I searched for this topic and found a few others. However, most of them were being shipped electronics or things requiring batteries. Mine's a book. What other reasons might it be delayed?I'm a bit concerned because it's a rather valuabl...

Handling Disputes

I hope this question finds someone with some answers. Personally, I find it unacceptable, that I have to ask the community a question that Ebay should answer. But, I digress. I shipped an item, but forgot to add tracking number. Buyer said never rece...

Confusion in USPS Shipping

As a first time seller, everything else seems to be straight forward except shipping methods. I am just trying to sell some of my trading cards , but having trouble in understanding the differences and advantages (& disadvantages) for each shipping m...