Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Can't even report a serial bad buyer anymore?

I have a situation with a buyer and would appreciate any input you may have asto what to do next. This person made an offer on an item, and I accepted it.They immediately requested to cancel saying she "made a mistake". That's fine,except they made t...

Ebay Is Dead for me . My sales have never been this bad.

So far 2024 has turned out to be one of the worse years since 2000 for me. Sales have been 0 in over a week. I think it's time to move somewhere else.

New to selling - my first 6 sales and 3 have not paid their winning bid

Hello.As it says above, I am a new seller (well, returning after many years) and have had 6 winning bids but only 3 have actually paid. When I send an invoice the buyers name says "text me at xxx@.com" (yes text to email) or wants to communicate via ...

t ransaction defect rate

how can i lower my transaction defect rate? I had 7 listings at one time that i had to cancel orders because i was out of stock. this was last october and have not had any since.

Resolved! Top Rated Sellers should get a A LOT more discount on selling fees

I have 100% positive feedback and am a Top Rated Seller . But I get no meaningful discount on the hefty fees ebay charges. I am far lower risk than the typical ebay seller. I also resolve issues on my own without needing to involve ebay support. But ...

Resolved! Is Mercari and Others Eating Ebay’s Lunch?

How can Ebay continue to raise fees for sellers while traffic and sales decline and so much competition is out there? Example For Sellers:Mercari sellers pay 0% fees. Cash out fees: $2.00 per direct deposit or $3.00 per instant pay transfer.Ebay sell...

Are you allowed to post eBay's customer service phone numbers or is that a violation?

Are you allowed to post eBay's customer service phone numbers on this community forum if someone asks, or is that a violation?Seems to be a violation. Wonder why?

International Buyer Issues

I've been having issues with international buyers recently and not sure what to do. I only ship to continental USA and state this in my description. I also exclude all other countries in my listing. However I keep getting winning bids from internatio...

How do I refund a partial shipping refund

I need to refund a partial shipping refund for combined items

It's Time to Verify Sellers

It's time for eBay to have some verification process that sellers have what they publicly claimed to have for sale. This nonsense of having people coming on their site and listing things they don't have is killing the spirit of online shopping...even...

I need to create a listing with 200 variations - can i do it with excel?

Is there a way to upload an excel file or csv for a large amount of variations vs. typing them in one by one when creating a new listing??? Will be listing in sports trading cards and have between 200-225 variations (card numbers to add). Thanks for ...

Item arrived after refund issued.

Buyer made a purchase that they got refunded for it not arriving. I appealed and won and have been refunded. The item showed up today, how can they pay eBay back?

Im a little confused

I know this won’t change a thing but I’m just trying to see EBAY rational. buyer pays for item payment goes into pending for two days. I get it takes a second for the money to transfer . Except that I get emails about using that pending money and buy...

while walking my dogs ....

this morning a thought popped into my head.How many orders have you had that shipped less than 100 miles from your location? I believe for me it is around 3. The great majority have gone at least 500.Just curious.

Selling

I have sold on eBay for years! Is it really worth selling on eBay. I sold some earring for .99 shipping was 4.36. eBay took 1.19 so I made .13 cents. I can’t figure out. Now I’m working for eBay. I understand they have to make something. Is it not wo...