Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
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Bad seller

I bought item 10-11452-14052 and paid for it. Seller sent package had tracking number 9534 9124 8612 4108 2175 08 it was almost ready to be delivered to my home. the seller contacted the post office and had them returned it back to them. The seller a...

Resolved! Seller will not honor warranty

I bought a cordless tool item with a 5-year warranty. I only used the item once and stored it. 8 months later, I needed it again, and when I tried to use it, it did not work. I contacted the seller about the warranty, and they responded and asked for...

Ebay cards to pay for a vehicle

I was trying to buy a vehicle from a seller. I was told to go to a store and buy ebay cards to pay for the vehicle. Once I bought the cards I was to then take a picture of the cards showing the numbers on the back and send this to them. Is this a com...

User avatar by Explorer
  • 273 Views
  • 15 replies
  • 0 helpful

Coupon Code don’t work

I recently tried to purchase a set of tires that cost $800 plus, the promotion at the time was 20% off all items $500.00 or more but the promo code didn’t work, so I contacted the seller & they assured me that those item I was buying did qualify for ...

User avatar by Enthusiast
  • 21 Views
  • 2 replies
  • 0 helpful

Communication Preferences > Competing Offers

Communication Preferences > Buying Activity > Competing Offers "Competing Offers" is a recent addition. It's separate from "Offers to buyers" and "second chance offers" Can you tell us what that setting controls devon@ebay kyle@ebay ? I've asked a fe...

commpreferences-buyingactivity-competingoffers.png

Item to Canada, stuck in Glendale Heights, IL facility?

Hey, I’m wondering if my package is potentially lost/stolen? I bought a sports card from the US and I live in Toronto, Canada. It was received at the Glendale Heights, IL facility 5 days ago and there’s been no updates since. The package was supposed...

feedback policy change proposal

As a long time, consistently excellent buying customer on eBay but never a seller, my biggest complaint revolves around sellers who do not reciprocate the positive feedback that they receive from a buyer. I have read many posts regarding this, most o...

Case opened against buyer

HiThe seller said he opened a case against me, sent photos etc to eBay. He sent me a case number.I have never had this happen before. How do I find out information about the case? Thank YouBob

User avatar by Adventurer
  • 95 Views
  • 7 replies
  • 0 helpful

Seller feedback

Hi ~ I wanted to leave a positive review for a seller, but am unable unless I give a product review as well. I don't want to review the product. Did this just change recently? I used to be able to make remarks about the fast shipping, good communicat...

User avatar by Adventurer
  • 259 Views
  • 13 replies
  • 0 helpful

Resolved! eBay Scam

"Hi! Just recently I was scammed on eBay by a seller who supposedly sent me the item via the Aquiline carrier. Instead of the item I ordered, the seller sent me a "Sales Order" booklet, worth a few dollars, in an Amazon envelope! I was wondering why ...

User avatar by Adventurer
  • 62 Views
  • 6 replies
  • 0 helpful

No communication No tracking deleted account

I purchased a gift for my husband but the seller has no tracking.I messaged to check on shipment and the account is deleted.I checked and only one sale( me) and zero reviews and no other items sold.I trusted the platform over the years of buying and ...

User avatar by Enthusiast
  • 117 Views
  • 9 replies
  • 0 helpful

How do I stop getting annoying offers from stuff I ONLY LOOKED at didn't even favor or watch..

Seller and buyer here.. I don't shop or sell much on ebay anymore due to the annoying things ebay has added over the years.. but recently I did decide to "try" to list a couple things to clear stuff out of the house.. however I noticed when I opened ...

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