Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

USPS Shipping calculator is not working for any date beyond Dec 31, 2025

USPS Shipping calculator is not working for any date beyond Dec 31, 2025. If you enter a date after Dec 31, 2025, the USPS postage calculator "hangs-up" your PC and never responds.Fix it USPS, fix it!!!A disgruntled. shipper!!!!

shipping

I am an ebay seller for more than 22 years. 4,200 items listed currently. I wonder how many other sellers have been experiencing UPS adding 2 to 3 inches to their packages whenever they are anywhere close to the 130 inch oversize.? Anywhere from $160...

Problem with shipping mismatch on locked order for order 16-14033-62703

I have a sold item with order number 16-14033-62703. When I printed the label it was for FedEx Economy but the buyer clearly selected FedEx Ground Home Delivery. I am in contact with the customer and he would prefer his original shipping selection. T...

Resolved! Seller scammed me and the USPS

For an item I purchased, the tracking says it was delivered December 20, 2025. It was not actually delivered to my address. I called the United States postal service and they said I had been scammed. They could not give me the details of where it was...

Postal rates set to rise again 2026

It's almost time for the "temporary" holiday surcharge to drop off, and the permanent increase to immediately take its place. Although I appreciate everything USPS does the price increases are getting out of control. For 2025 alone we had 3 price inc...

Resolved! UPS Falsifying Dimensions and dinging every box

UPS is at if again Falsifying Dimensions adding just enough inch to make a box oversized , charging me $160x3 for 3 boxes I already paid $95-120 each for. They add 1-3" per side just so it magically hits the oversized fee and ding me. I'm obviously g...

Are returns shipped by USPS Ground Advantage insured?

If you ship a return for an item not as described request and receive a pre-paid USPS Ground Advantage label is it insured?

Shipping Cost Seller Ratings...

How much do you think that specific rating really matters to a buyer? Is it worth worrying about? I'm debating on charging flat shipping on my entire store rather than partial. In the past when I've done that, it's lowered my shipping cost rating and...

Give a seller more time to ship to me

I purchased an item and I want to give the seller more time to ship to me. How do I do that?

How to create separate invoice for shipping cost after payment?

How to create separate invoice for shipping cost after payment? I had a listing as PICK UP ONLY and told the customer I need to revise the listing to include shipping and he paid anyway.. is there a way to send a separate shipping invoice? I was told...

Somebody else signed for the package?

This is probably an easy reply for the more experienced sellers out there. I'd like to understand the alternatives in this case (for both seller and buyer) and hear any related experiences: High value item shipped Dec. 22, eBay-generated label, Prior...

Wrong label created for shipment to EIS

I accidentally created the wrong label for a shipment to EIS. I sent it out about seven hours ago using eBay USPS Shipping. What do I do? Do I contact eBay so they can mail it to the correct international customer?

Resolved! Shipping to Canada

I'm confused. It is going to a hub in Illinois. I do have EIS, but I'm getting my original Ground Advantage option and don't see EIS.I clearly can't ship until Friday, but is there supposed to be a EIS option? I want to make sure that I don't mess it...

Why is Xmas Eve & New Years Eve not added in deadlines?

Both Christmas Eve and New Year’s Eve, the post office is only open for 2 hours in the morning (10am-noon) This means the post office is closed for someone like me who can only drop packages off before 9am or after 2pm - some of us work second jobs! ...

USPS rate increase????

I was under the impression that in January the USPS rates would decrease, and that the last increase, a few months back was for the holidays so the money grubbers could make a few extra dollars.