The buyer ordered and paid for an item that is "seller does not accept
returns". I purchased the UPS shipping label, but before I could ship
the item, the buyer sent me a message stating that making the purchase
was a "mistake". The payment to me is ...
Last week I had questions about listings that I wasn't allowed to
answer. What I mean by that is when I clicked to answer, an error
message appeared that states the question is over 90 days old, therefore
it can't be answered. The questions aren't ov...
Long title, I know. Anyway, some of my promoted items are showing that
they have free shipping. I don't offer free shipping on any of my items.
I checked the settings for the items involved and they are all set up
without free shipping. The listings ...
A buyer has asked to return an item that he says had a misleading
description. He attached pictures of the item and it's clearly not what
I sold him. He's trying to switch it with an inferior product that he
bought from someone else. I told him that ...
I've read the eBay policy about a package being delivered but buyer says
they didn't receive it. The procedure to resolve the issue is unclear.
If I understand the eBay policy correctly, I must refund the purchase
price, including shipping, if buyer ...
@kensgiftshop Yes. I'm getting an error message when I try to cancel the
order. I have purchased shipping from UPS so the system thinks that I
shipped the item. This is the error message: "You let us know that you
can no longer cancel this order beca...
@shipscript Yes. That's what is happening. In your first screenshot, the
#8 skillet to the right for $279 is mine. As you highlighted, the promo
displays "free shipping".
