eBay Help
grovitesalesinc
Thrill-Seeker
Community Member since ‎03-22-2017
‎04-16-2021

User Statistics

  • 42 Posts
  • 1 Solutions
  • 164 Helpful Votes Given
  • 110 Helpful Votes Received

User Activity

Why does eBay even Offer to "Intervene" on behalf of Sellers in Return Cases Anymore???

04-13-2020
I'll preface this with that I'm in Managed Payments...so eBay directly controls the revenue I make from sales. I posted about the return misrepresented as an INAD before, so I'll give a summary. Item was sold (legitimately) as a "For Parts or Not Wor...

Managed Payment Issues

04-11-2020
In February Managed Payments started allowing for labels to be paid for from Pending Payments. In early March they started enrolling Managed Payment sellers back into to the Global Shipping Program. These were two major hurdles (for me at least). How...

Item Returned Damaged...Is there any Recourse?

03-30-2020
Two weeks ago, I posted about a bogus INAD case. Basically, the buyer said it wasn't as described. eBay Customer Service agreed with me in every conversation that it was, but said I should just accept and pay for the return. The biggest issue I was h...

Buyer Filed INAD Case for Missing Parts...then Changed to Buyer's Remorse

03-16-2020
We sold a Night Vision Scope that had a huge lens on it (it weighed over 30 lbs). It was old, but worked with some issues. We selected "Parts or Not Working" and "No Returns". We mentioned the following: all the physical defects (scratched body, lens...

Managed Payments and PayPal Dispute Question

03-02-2020
I've always feared the 180 Day PayPal refund policy. Luckily, I've never had a buyer abuse it. At least with eBay, if a claim is filed 30 Days after delivery they usually side with the seller (or don't allow it to be filed). Now, I'm enrolled in Mana...
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