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Forum Posts

Tracking Numbers added to items purchased.

Sellers should be restricted! from entering a tracking number. until the item has been picked up by the shipping company. Adding tracking numbers before the item is shipped. and the buyer having to wait for days. for it to go live in the shipping sys...

Package delivery taking to long

So I ordered and paid for a package on the 12th of April it said 2 to 3 day delivery ships within next day usually next day. It was paid for immediately and the item didn't get the label printed until the 17th of April and they chose UPS 3 Day select...

User avatar by Enthusiast
  • 35 Views
  • 1 replies
  • 0 helpful

Refunds - question

Hi, I am a fairly new seller on this platform, I just have a question. In a situation where I offer flat rate shipping or calculated shipping for instance and someone buys something from my eBay store, I ship it, and then later on the customer wants ...

Charged all your funds for a shipping label

Hello, I sold my first item on ebay 5 days ago. It was a lego marvel set, I sold it for $135. It turns out I ended up paying $157 on the shipping label and cannot get my money back because the product was already delivered. Can anyone please explain ...

User avatar by Enthusiast
  • 73 Views
  • 5 replies
  • 0 helpful

Return label/package not accepted by USPS

Hi All,I opened a return case for an item I purchased that I attempted to cancel 3 minutes after placing the order since I noticed it was the incorrect item, based on the part number.I use a forwarding office service, so as soon as I was notified the...

ups damage claim process?

UPS delivery damage item to my buyer. The box clearly shows damage. The item is broken. Did not have extra insurance. My cost of the item is $30 sold it for $50 plus $20 mailing. The buyer needs refunded. How do I make a claim I presume to ups. I don...

scams

We have an item listed that contains a software license key, the buyer wants us to give them the license key data electronically as they are from the UK. This can be done as it is software on a thumb drive with an activation code which we could give ...

User avatar by Explorer
  • 21 Views
  • 1 replies
  • 0 helpful

Incomplete buyer shipping address

Hi everyone! I have a buyer that provided eBay (and therefore me) with a shipping address that seems incomplete. According to the address label to be generated by eBay it’s going to be sent to a hotel/resort WITHOUT the buyer’s name on it. I immediat...