Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Hi! I can’t print my labels from eBay anymore. It just happened yesterday.

Hi! I can’t print my labels from eBay anymore. It just happened Yesterday. Something popped up on my screen referencing “print go” and I accidently clicked on it. I think that may be the problem but I can’t fix it. I deleted the print go APP (didn’t ...

eBay icon accidentally deleted and want it back on my iPhone

How to recover my eBay icon on my iPhone

How to find bid history for a non-auction item

To find your offer history on a non-auction item, go to the offers page for the listing and tap on the bubble text icon ( it is square — with a point down, just like a cartoon speech bubble) to the right of the seller’s handle. This is a link to your...

Ebay App not showing Draft listing

Hi eBay,I’m looking to sell some items but cannot see the selling draft in the app. If I go online, I can see the draft but it’s not so easy or intuitive trying to do it via your website on my phone. Why can I not see this via the app and adjust acco...

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Annoying app popup

Cannot update app when installed

Installed the ebay app from Google store. Once installed an update is required and displays cancel and update box, but does not updated when selected. It just go back to the install page.

Can't refresh my order page since the update using a new iPad. Please help

Using a new I pad. Turned on and off trying to reboot.

Clear icons in iOS 26 makes widget white

If you have clear icons in iOS 26 or later, the eBay widget appears completely white.

Unable to open draft error 402

Tonight I started getting “Unable to Open Draft” in the iOS app (iPhone) randomly but when it happens on a specific item, it consistently happens. So far it has happened with the “Sell Similar” option and also with “Revise” an item. I am able to work...

UPLOADING PHOTOS TO LISTING FROM MOBILE CELL/1ST PHOTO IS DARK

I'm recently finding mostly my 1st photo, and sometimes others, the photo looks dark/dull. Very strange, because the photos is fine that I took but uploads dark/dull. I take my photos using my cell and I upload to my created drafts, using my laptop. ...

Latest app update bugs

Hi, After the latest update almost nothing works on my vendors tab, i used to have 2 “notifications” that i could click on showing my sold listings and available offers to send but both are gone now. Plus i can’t even access my sold listings, when i ...

Scrapped app features? No one seems to have talked about this.

I wanted to know what happened to these two app features that were personally really useful to me that I haven't seen anyone bring up anywhere. First I remember being able to swipe the thumbnail previews for listings right from the search results wit...

Backspace key not working in the search

On iOS 26 the backspace key doesn't work whilst on the search section. You have to start a new search if text needs correcting. Any ideas?

Resolved! Unable to open draft Error: 402

HelloI am international sellerI have problem from my Iphone I can’t use myUnable to open draftError: 402 and I can’t use option on the app (not working) Sell similarI updated my Ebay app and still not working EBay please help