Mobile Apps

How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

App issue PlayStore

The app no longer starts after the new Google Play update!!!Error message: My device is not supported for the app!All other apps like banking, email, Amazon, etc. work!Device: **Xiaomi Mi 11 Ultra**- Android version: **Android 14**- Error description...

Label Printing Large from IPad and iphone

I’m trying to print a label and every time it’s coming out with large print. Can anyone help me please.

My eBay > Collection Feature Issues / Questions

Excited about the new(?) Collection features for sports cards in My eBay on the app, but running into some issues:1. When I update a card the purchase price is reset to 0 unless I also retype the purchase price when I'm updating.2. Adding cards manua...

My EBay App

The App disappeared off of my iPhone. I went to App Store and updated it as it requested. It has not appeared back on my phone and if I go back to the App Store and click on the icon all it does is takes me to eBay shopping. Why has it been updated y...

Uploaded Photos out of order

For the last few weeks when I am adding photos to drafts on the App, the photos do not appear in the order they are selected. They are all shuffled out of order! Please fix! It’s a huge time waste to have to rearrange them on every listing I create.

Custom Label (SKU) issues mobile app Android

I do not have the Custom Label (SKU) option when I list a item either on the desktop or mobile app. I can go back on the desktop and go to active listings and scroll over to the Custom Label (SKU) after I have made a listing and able to edit to add t...

Error "your photos are still uploading please wait a moment and try again" when uploading images

I have received this message on and off for the past few months. Its infuriating. I upload a new image to an existing auction, scroll down to the "Revise" button on my phones app, and I get this message "your photos are still uploading please wait a ...

Cropping an image in the Ebay app is broken

I have been dealing with this one for months. I go into an existing auction, edit the photos, select a photo, and crop the image. I hit done and the cropping changes I just made reverse themselves, returning the photo back to what it looked like befo...

Sending offers not working from app

Required to go to desktop to send offers to costumers

Resolved! How to turn off eBay Live notifications

People frequently ask how to turn off eBay Live push notifications, so I'm posting screenshots showing where to find that setting. My eBay > Settings > Notifications > Shopping Updates > eBay Live

eBay Android App Version 6.221.0.1 is not compatible with Android 15 / motorola edge 50 ultra (XT240

eBay Android App Version 6.221.0.1 is not compatible with Android 15 / motorola edge 50 ultra (XT2401-1).

Can’t log in

Every time I try to login it comes up there was a problem I’ve change the password it works on my phone, but not on iPad. Any ideas?

Post

Is there any help available for a 88 year old plodder with a memory lost in the Bowles of Google’s never ending help program to setup a mobile phone.

eBay selling sports cards

this is my selling landing point. There’s no camera icon to list sports cards via camera. I do have an eBay store but no sure if that’s the issue. My brother has a different layout and ability to take pic and list. I have to add to my collection fir...