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eBay Violates Postal Guidelines For Computing Dimensional & Cubic Rates

USPS determines if packages are subject to dimensional rates by rounding package dimensions down or up to the nearest inch.

 

A 12.4" x 12.4" x 12.4" package, that weighs 5 pounds, that is sent from zip code 50401 to 90001 (zone 7), would incur the following rates:

 

Ground Advantage Retail $19.60

Priority Mail Retail $29.20

Ground Advantage Commercial $12.73
Priority Mail Commercial $22.37

 

Although this package is physically larger than a cubic foot, under USPS guidelines this package is not subject to dimensional rates as USPS rounds the dimensions down to 12" x 12" x 12" for computing its volume.

 

The above rates are confirmed by USPS's Notice 123 Price List as well as eBay's shipping calculator tool, USPS's calculator and PirateShip's calculator - all of which accept decimal values for package dimensions.

 

eBay's listing form does not accept decimal values and eBay's guidelines state to round up package dimensions to the near inch, in violation of postal regulations.

 

eBay's software developer guidelines state to round up package dimensions to the nearest inch and only submit whole number package dimensions to eBay, in violation of postal regulations.

 

Under eBay's false guidelines the package mentioned above would have its dimensions rounded up to 13" x 13" x 13". Now the package is subject to dimensional rates as its volume of 2,197 square inches (13 x 13 x 13) is over a square foot. It would be subject to a dimensional rate for a 14 pound package rather than it actual weight of 5 pounds (2197 / 166 = 13.23 Rounded Up to 14). The package would now incur the higher rates below, with the rates within the brackets representing what the package should be charged using USPS guidelines.

 

Ground Advantage Commercial $21.11 (12.73)

Priority Mail Commercial $43.22 ($22.37)

Ground Advantage Retail $39.80 ($19.60)

Priority Mail Retail $64.55 ($29.20)

 

This means many buyers on eBay will be over charged for shipping as packages will be assessed higher dimensional rates when they are not subject to dimensional rates under USPS guidelines. eBay can't claim ignorance in the manner as eBay's own shipping calculator accepts decimal values and computes rates according to rounding the dimensions up or down to the nearest inch.

 

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On the other hand eBay' shipping calculator tool does not properly calculate Priority Mail Cubic rates. It does not round the dimensions down to the nearest quarter inch to compute the volume of the package.

 

Since decimal values for package dimensions are not allowed eBay cannot correctly determine if packages are eligible for Cubic rates or calculate those rates.

 

This means packages will be charged for the next highest Cubic pricing tier or be considered ineligible for Cubic rates altogether as the improperly computed volume exceeds 0.5 square feet.

 

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This is nothing less than wholesale fraud on eBay's part to overcharge buyers for shipping so eBay makes more FVF on shipping.

Message 1 of 31
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30 REPLIES 30

Re: eBay Violates Postal Guidelines For Computing Dimensional & Cubic Rates

Its called fraud because own shipping calculator tool rounds packages down or up to determine if package are subject to dimensional rates and then uses those rounded values to correctly determine the rate.

 

eBay chooses not to implement those same rules in the listing form and prevents those same rules in 3rd party listing software.

 

Just another eBay fraud like FVF on shipping; promoting free shipping which creates higher prices goods; hiding listing; hiding shipping options; ripping off USPS for billions by misusing a 1969 UPU program designed to help poor countries; selling private insurance to lower USPS profits on insurance so USPS raises their rates to earn eBay more money; getting rid of carrier-specific discounts; criminal harassing the authors of eBytes and dozens of other actions.

 

A criminal organization masquerading as a business.

Message 16 of 31
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Re: eBay Violates Postal Guidelines For Computing Dimensional & Cubic Rates

Since USPS regulations is to round UP weight and round DOWN dimensions (depending) and the Seller is the one that inputs that information, wouldn't a seller just input to those regulations and since USPS (and NOT ebay) actually GETS the item and would be the one to 'ask for more $$' if seller inputs incorrectly?

 

Not only that, but the ebay Shipping page ONLY SAYS to 'input correct dimensions...' (so again, go by the carriers system which is over 1/2" go up, under 1/2" go down for USPS  (UPS/Fedex may be different) but the Example shown BY Ebay is for the WEIGHT ONLY, so there is absolutely NO Violation.

 

Package Size.jpg

 

 

So, simply Input per USPS regulations

Message 17 of 31
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Re: eBay Violates Postal Guidelines For Computing Dimensional & Cubic Rates

Problem solved! Marry Christmas!

Message 18 of 31
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Re: eBay Violates Postal Guidelines For Computing Dimensional & Cubic Rates

"A criminal organization masquerading as a business."

 

Use another platform then if you feel they are a criminal organization committing fraud. 

Message 19 of 31
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Re: eBay Violates Postal Guidelines For Computing Dimensional & Cubic Rates

Since USPS regulations is to round UP weight and round DOWN dimensions (depending) and the Seller is the one that inputs that information, wouldn't a seller just input to those regulations and since USPS (and NOT ebay) actually GETS the item and would be the one to 'ask for more $$' if seller inputs incorrectly?

 

WRONG!

 

That is a lie

 

USPS rounds ACTUAL dimensions UP or DOWN when it determines if the package is subject to dimensional rates. If it is subject to dimensional rates then it uses those rounded values to calculate the volume and dimensional rate.

 

You DO NOT enter rounded values! You enter the actual dimensions of the package. 

 

Your image is not from the listing form. Its from the label printing process. The process of printing a label does not display rates to customers on the listing so you've just lied again.

 

 

Not only that, but the ebay Shipping page ONLY SAYS to 'input correct dimensions...' (so again, go by the carriers system which is over 1/2" go up, under 1/2" go down for USPS  (UPS/Fedex may be different) but the Example shown BY Ebay is for the WEIGHT ONLY, so there is absolutely NO Violation.

 

WRONG!

 

A LIE!

 

eBay prevents you from entering the actual dimensions in the listing form as item does not support decimal values. It also prevents decimal values in 3rd party software.

 

eBay also states states to round UP to the neatest whole number when entering dimensions.

 

https://www.ebay.com/sellercenter/shipping/preparing-your-shipment/packaging-and-measuring#:~:text=S....

 

Your post is nothing more than series of lies.

 

Who else lies all the time?

 

eBay customer service.

Message 20 of 31
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Re: eBay Violates Postal Guidelines For Computing Dimensional & Cubic Rates

No problem solved as the post by stainlessenginecovers was nothing more than a series of lies easily disproven by eBay's own published content.

 

The Vichy French would be proud of you!

Message 21 of 31
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Re: eBay Violates Postal Guidelines For Computing Dimensional & Cubic Rates

Really does matter if I use eBay or not.

 

They are engaged in fraud in my state!

 

Their USPS commercial rate contract need to go away due to repeated shipping related fraud.

Message 22 of 31
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Re: eBay Violates Postal Guidelines For Computing Dimensional & Cubic Rates

USPS post office is not eBay...and eBay is not the USPS post office..

Depending on which one you use is what the cost of the package will be for shipping.

Using an eBay shipping label instead of physically walking into a USPS post office there will be a different shipping charge.

USPS post office has been around a lot longer than eBay.

 

Message 23 of 31
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Re: eBay Violates Postal Guidelines For Computing Dimensional & Cubic Rates

Well eventually USPS rates will go and you will be paying much more than you are now. 

Message 24 of 31
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Re: eBay Violates Postal Guidelines For Computing Dimensional & Cubic Rates

Bingo!!!!!!!

Message 25 of 31
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Re: eBay Violates Postal Guidelines For Computing Dimensional & Cubic Rates

USPS post office is not eBay...and eBay is not the USPS post office..

Depending on which one you use is what the cost of the package will be for shipping.

Using an eBay shipping label instead of physically walking into a USPS post office there will be a different shipping charge.

USPS post office has been around a lot longer than eBay.

 

Nothing to do with the issue at all. We are not talking about commercial rates versus retail rates.

 

We are talking about eBay not following postal regulations regarding rounding and not allowing actual package dimensions to be entered.

 

That means eBay will classify packages as being subject to dimensions rates when they should not be. That means eBay will disqualify packages from Priority Cubic rates when they should qualify. That means eBay will charge higher rates to customer that should be to charged.

 

In the example I provided a package should be charged a retail priority rate of $29.20, but due to eBay's fraud it charged a retail priority rate of $64.55.

 

Maybe you had better reread the original post and do a little research.

Message 26 of 31
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Re: eBay Violates Postal Guidelines For Computing Dimensional & Cubic Rates

More like Dumbo with clipped ears.

Message 27 of 31
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Re: eBay Violates Postal Guidelines For Computing Dimensional & Cubic Rates

Can you please show me where USPS says dimensions can't be rounded?

 

If you can't provide that then your entire argument is false.

 

Figured I'd run your post through AI.

Fact Check: eBay Forum Post on USPS Dimensional Rates and eBay Shipping Practices


Claim 1: USPS rounds package dimensions to the nearest inch (up or down).

  • Verdict: True.
    USPS requires shippers to measure dimensions to the nearest inch. Measurements less than 0.5 inches are rounded down, and those 0.5 inches or greater are rounded up.
    Source: USPS Quick Service Guide

Claim 2: A package with dimensions 12.4" x 12.4" x 12.4" would be rounded to 12" x 12" x 12" under USPS guidelines and would not be subject to dimensional weight rates.

  • Verdict: True.
    USPS guidelines would round these dimensions down to 12 inches each, resulting in a volume of exactly 1,728 cubic inches (1 cubic foot). Since DIM weight pricing applies only to parcels larger than 1 cubic foot, this package would not incur DIM weight rates.
    Source: USPS DIM Weight FAQs

Claim 3: eBay requires sellers to round up package dimensions to the nearest inch, differing from USPS's guidelines.

  • Verdict: False.
    eBay does not require sellers to always round dimensions up. Sellers can round dimensions to the nearest whole inch, whether that means rounding up or down, just as USPS guidelines allow. For example, a 12.4" measurement can be entered as 12" on eBay, aligning with USPS’s rounding rules. The post misrepresents eBay's flexibility in this regard.
    Source: eBay Shipping Guidelines

Claim 4: eBay’s rounding method increases calculated dimensional weight, leading to higher shipping costs.

  • Verdict: Misleading.
    If sellers choose to round up unnecessarily (e.g., 12.4" to 13"), it can result in inflated dimensional weights and higher shipping costs. However, this is not a requirement imposed by eBay. Sellers who understand USPS guidelines can round down where appropriate and avoid these additional costs. The claim shifts responsibility for user error onto eBay.

Claim 5: eBay's shipping calculator does not properly calculate Priority Mail Cubic rates because it cannot accept decimal dimensions.

  • Verdict: True.
    Priority Mail Cubic rates depend on precise dimensions rounded to the nearest quarter-inch. eBay's shipping calculator only accepts whole numbers, making it impossible to calculate cubic pricing accurately. This limitation can push packages into higher cubic tiers or exclude them from cubic pricing altogether.
    Source: USPS Cubic Pricing Guide

Claim 6: eBay’s practices result in sellers and buyers being overcharged for shipping.

  • Verdict: Misleading.
    Overcharges may occur due to misunderstandings about how to round dimensions or the limitations of the shipping calculator. However, eBay provides flexibility for sellers to round down dimensions when appropriate, which can mitigate these issues. The claim of systemic overcharging or intentional fraud appears exaggerated.

Final Conclusion:

The forum post contains valid points about the challenges with dimensional weight and cubic pricing, but it misrepresents eBay's policies and practices:

  1. USPS and eBay Guidelines Alignment: Both allow for rounding down, so the claim that eBay "forces" rounding up is false.
  2. Cubic Rates: The shipping calculator's inability to accept decimals does limit its accuracy, but this is a technical constraint rather than intentional malpractice.
  3. Overcharges: While rounding misunderstandings or calculator limitations could lead to higher costs, this stems from user error or software limitations, not an enforced policy by eBay.

The post exaggerates eBay's responsibility and intent, portraying the platform unfairly in some areas. Sellers can avoid many of these issues by adhering to USPS rounding guidelines and double-checking calculations using external tools when needed.

Message 28 of 31
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Re: eBay Violates Postal Guidelines For Computing Dimensional & Cubic Rates


@deserdog wrote:

Or, since you know how USPS rounds, do the rounding yourself.  


Exactly. This is what I do and I've never had a problem.

Message 29 of 31
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Re: eBay Violates Postal Guidelines For Computing Dimensional & Cubic Rates

I'm pretty sure if you have your preferences set to charge buyers retail rates, that cubic pricing won't come into play anyway for the buyer since it's not available at the post office. 

Message 30 of 31
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