Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

How to change the SHIP FROM zip code? 2022 solution?

My town does not have a post office so I drive to the next town over and they do not like that I can no longer change the SHIP FROM zip code. They tell me that they do not get credit. Seems kind of dumb because they are scanning in my packages. So I ...

Poor business practices

my account is now restricted because eBay said I didn't upload the tracking info on the package I shipped to the buyer, but I bought the label from them and it indicates that doing so uploads the tracking number automatically when you do this. Now I...

Need to add 2 oz to my shipping label. I have already printed the label.

I charged for 2 lb 14 oz, thinking that I had added enough oz for wrapping the item. Had no idea that using a bit more bubble wrap would add so much to my package!The help desk closed at 9:32 Pacific Time...while I was entering my problem into the ch...

Shipping using standard size envelope.

Can you use only 2 dimensions in the shipping and ship with a regular size envelope? For instance, sending a doily through the mail and using a 9x4x0 measurement with the weight being 1 oz or less?

GSP

I’ve been using ebay’s Global Shipping Program for a while and never had any problems until now. I made a sale to a buyer in Japan. I then shipped the item to the Global Shipping Center location in Kentucky. After several days. I thought I’d check on...

Shipping SCAN FORM not printing in Safari browser

I can't print shipping SCAN FORM in Safari browser: the form is being generated, I can open it in the browser window but when I click on Print, nothing happens. I can't scroll the form in the browser either. Any idea?

Duplicate First Class International Shipping Choices?

Okay, I'm confused. I was setting up a new listing just now for which I will offer international shipping via USPS First Class International (just an inexpensive small bicycle part, less than 4 ounces, nothing critical or high-value). This is the ful...

Help with Customer Shipping change to Local Pick Up

Hi All,I have a local customer who didn't know she could choose the "Local Pick up" option. She paid for the shipping, now i'm getting notifications that I need to ship/shipping is late. Is there a way for me to go back and refund the shipping and ed...

viewing last years shipping costs?

i want to view last years shipping costs? I'm not sure how to do so.

Shipping coins and collectibles

In the Ebay Help Section, it explains the EBAY STANDARD ENVELOPE for shipping coins and collectibles. When I have tried to list a coin for sale, in the shipping section it does list this as an option. The help section states it is only for certain ca...

And you thought Porch Pirates were a problem ----

Today's Las Vegas local newspaper reports on 2 separate instances of a mail carrier being approached and under threat of violence demands were made for the mail box keys. In one case the carrier was physically assaulted with bare hands. In the other ...

Refund Buyer or Wait?

I sold an item and it was shipped via USPS 1st Class on 2/10 going to Portland, OR. It was received in Portland on 2/14. As of 2/18, tracking information notes that the package is still in transit and delivery is delayed. Buyer opened a request on 2/...

Resolved! Late Shipments Due to Weather

We were shut down today due to another ice storm going through the area.We've had these before, but luckily, I didn't have any sales, so I didn't have to worry about it.Today, I saw I had one sale last night on two different accounts.Does eBay automa...

Something went wrong and we were not able to generate the label.

I have had this problem for a little and figured out the solution for me, if you are having this problem I'd say go into your account address page and make sure there isn't anything in the "second address" bar for all of the options in the address ta...

Reporting a seller for fraudulent shipping

So, a few days ago I finally received my package from an absolute nightmare of a transaction. I've save you the details, however, I noticed that on the shipping label the seller only paid for 1oz shipping. The item was a leather backpack, aka somethi...