Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Item was returned back to seller

Hello, I purchased an order and had it shipped to a correct address, however, for some reason it was being returned back to the sender over insufficient address.I tried to contact the seller, however a message stating that the seller is not accepting...

User avatar by Rising Star
  • 193 Views
  • 10 replies
  • 0 helpful

Why is shipping so cheap for amazon, but not for us?

I don't get how they can ship us bulky items for nearly ten times cheaper than it would cost me . Often my shipping costs alone can exceed the NEW price from Amazon with free shipping! Something is seriously messed up for that to happen so often. I g...

Resolved! Is VAT invoiced on GSP purchases over the €150 limit?

Experts, I understand that since July 2021 VAT is included in eBay invoices for sales from the USA to the EU for items (plus shipping) costing less than €150. I also believe that before July 2021, VAT was added to the invoice for GSP sales for any sa...

Resolved! Newgistics

I have been having problems with a USPS shipping partner...Newgistics. I have reviewed customer comments about this carrier and way to many are negative and voice that it either delays shipments, or outright looses them. I just reached my delivery da...

User avatar by Explorer
  • 436 Views
  • 3 replies
  • 0 helpful

Lost package

Ok so how do you move on after a package has not arrived but you paid for it and neither eBay or PayPal wants to help ????

Shipping Oversized Equipment as a Seller

Hi everyone! I just had a quick question that I was hoping someone could help me with. I am looking to sell some heavy equipment, the kind of items you would find at a construction site, one of them weighs almost 8,000 lbs. I sell these kind of items...

Resolved! Uncombine shipping for international delivery

I recently sold 12 items to a buyer from China. I combined shipping and was able to fit it all in 1 box. My issue is when I go to print the label, it reads error. When I check the reason for it, it brings me to the customs form. The customs form says...

Shipping USPS First Class Letters - International ? How to?

I use to print USPS First Class letters Internationally through paypal as the postage was $1.30 for the first ounce. As Paypal shipping is now using Shipstation, the option is no longer available at this time. Shipstation says eventually it will but ...

User avatar by Adventurer
  • 158 Views
  • 2 replies
  • 0 helpful

SpeedPAK

Okay, so I just had my first order with a seller who uses SpeedPAK, naturally I have no idea how to track this thing. It was just shipped yesterday so I wasn't expecting any updates yet, just looking for a website that could track the package that I ...

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Do you partial refund if buyer doesn't read?

Buyer purchased an item (Video game case + Manual, no game). Title, picture and description are clear, but they wanted a return because there's no game in it, I guess they thought I was just selling for 1/2 of market price for some reason. This item ...

Resolved! shipping cost

Can I add international shipping cost while auction style listing running?

Resolved! Out of country shipping

My listing specifically noted that I only ship within the US. The eventual winner of the auction sent me this: "I know That u do not want to ship it.We live in Europe in Sweden.Can u help me and leave or send it to your nearest UPS shop or delivery c...

Resolved! Item says delivered but never actually was

I ordered an Atlanta Braves shirt November 2nd and took about 2 weeks for the seller to do anything so I sent a message and got nothing all of sudden I get an eBay notification that my package as arrived at 3:07 pm and I go outside and no sign of a u...

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