Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Follow-up on Pirate Ship & Shipping Comics

I just created a Pirate Ship account. Many of you responded positively to my prior post about your experience with Pirate Ship, and I am reaching out to you again to get a handle on the following: Specific to Pirate Ship, the calculated rates are at ...

I purchased 2 beds and they are missing multiple pieces of hardware. Seller accepted return but nev

Seller Shipping Shenanigans?

I purchased an item from a seller that was Free 4 day shipping, and supposed to arrive by April 13. The item was located in northern California, only 7-8 hours from me, but FedEx took the package to Tennessee. I understand that they have a major hub ...

recieved broken part

when this freezer compressor arrived it was improperly boxed and dropped over my fence a was not usable

Tearing My Hair Out over the Apps Package Dimensions - Lost tons of sales

Am I alone here???????? I was wondering why sales were slow - blamed the current economy. THEN in a random moment I noticed that whenever I listed a thin document or sewing pattern and entered .25 or a quarter of an inch under item dimensions, it pla...

Resolved! Can you use a voided USPS label?

Yesterday, at the Post Office, I asked the person working if they could weigh my package since my scale was broken. I input the weight they told me and created the label. Unfortunately, the QR code was not coming through, so I voided the label and tr...

ebay international shipping seller protection NOT!

I sold a item on 1/20/22 that shipped using ebay international standard delivery to Brazil Tracking # UA934796177US. Never arrived, crazy tracking with 100,000 miles or so of travel and dozens of scans still shows "in transit" Buyer opened claim, I r...

Skyrocketing Priority Mail Rates?

I sell golf clubs in those 4x4x38 USPS priority tubes on a weekly basis for years and am very familiar with what it has historically cost to ship each type and size of club. today I logged in to print some labels for very standard sized clubs and the...

Reship Package

So I was checking tracking on recent orders to make sure everything sent out has been delivered or en route. There was one that said "Your item was returned to the sender on April 9, 2022 at 7:07 pm in [Location Removed by me] because of an incomplet...

Accounting help - how to track shipping costs with new Managed Payments system

Back in the good ol' days when nearly all Ebay transactions passed through PayPal, it wasn't perfect but I was generally was generally able to keep my arms around shipping charges. There was sometimes a bit of confusion when FedEx or UPS costs would ...

Scan sheet question for newbie

Is it possible to go back AFTER printing shipping labels and generate a scan sheet?

Buyer received empty box, USPS tracking says delivery delayed, not updated for several days

I've had several issues with USPS lately but this is a new one. My buyer contacted me to say he received an empty box, and provided a photo of the box that clearly has the label I attached to it. It was a USPS Priority Small box to which I added subs...

shipping

I have been writing out addresses and mailing packages at post office paying postage with my bank card. When I listed the item originally, I put a flat rate shipping cost of 4.65, which buyers pay. I assumed that shipping money is forwarded to me. if...

something went wrong and we were not able to generate the lable

keep getting that message in red when i try to ship a package UPS. started last night and still getting the same thing. is there something wrong with the system? everything looks fine on the page.