Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Buyer has not replied to my email yet

I emailed the buyer on 01.11.2022. The 9 digit zip code from the buyer showed 'not valid', however the first 5 digits were valid. I asked her in the email if I may use just the first 5 digits AND also if I could ship her package UPS, for a shorter de...

User avatar by Pathfinder
  • 159 Views
  • 6 replies
  • 0 helpful

What do I do??

So I sent the item to the buyer on Nov 28. The buyer never got/signed for the item or picked it up. USPS said they were mailing it back to me on Dec 22. I have not heard from USPS or got a new tracking number and they haven’t responded to the find my...

User avatar by Adventurer
  • 264 Views
  • 13 replies
  • 0 helpful

Return Shipping Questions

I'm the buyer and have started the return process. I am responsible for return shipping. eBay is asking me to print a return label (USPS), then the postage will be deducted from my refund. I'm nervous about this whole process. Its an expensive & larg...

incorrect eBay international standard delivery shipping cost

Is anyone else having issues with the shipping cost for eBay International Standard Delivery? My (European & Australian) buyers are paying $11.90 for the cost of the shipping label which is should be $13 for an 8oz or less weight. This has been going...

User avatar by Adventurer
  • 798 Views
  • 22 replies
  • 2 helpful

Shipping to authentication place

Anyone had this problem. Ebay give you a location for authentication, and the carrier is having a hard time locating to deliver the item.

GSP

Hey All! Hope everyone is staying warm enough!! If I have a package going overseas and its a few ounces over, bumping my priority box to KY to 3 pounds instead of two, its no big deal for me but will it be a problem when it goes to the GSP in terms o...

User avatar by Adventurer
  • 95 Views
  • 3 replies
  • 0 helpful

international shipping

I do not normally ship outside the US but I sold an item today to a buyer in the US Virgin Islands and for some reason he is not able to make his payment because it says I do not ship outside the US. How do I fix this problem?

User avatar by Pathfinder
  • 84 Views
  • 1 replies
  • 0 helpful

Global Shipping

Has ebay changed their policy about protecting sellers using Global Shipping? A buyer left me feedback complaining about slow delivery. I shipped the book via Priority Shipping, the same day it was paid for. ebay knows that I have no control over the...

Ebay is charging for Signature Confirmation on Insurance over $500.01 - Should be free!!

Has anyone noticed that Ebay charges for USPS Signature Confirmation on items insured for $500.01 or greater? This used be free. The USPS doesn't charge for Signature Confirmation on any packages insured for $500.01 or more. I just go to the post off...

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