Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Missing Shipment

About 3 months ago I shipped a package to a buyer from eBay. I dropped off the package myself qt the US post office. The person at the desk asked me if I wanted a receipt but I declined regrettably. At the time I thought to myself that I didn't need ...

User avatar by Adventurer
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GSP customs constraints?

Sellers, Yesterday 3 reps and a rep supervisor told me that cameras could not be sent to Hong Kong via GSP because a private eBay database says that they will be rejected at customs because they are "fragile." My Hong Kong buyer (7200+ feedback) has ...

usps surcharges

effective april 3, 2022 usps will add surcharge fees to packages over 22"--$4 and over 30"--$15 as well as a $15 surcharge as well as using dimensional weight pricing for packages over 2 cubic feet..............goodbye usps no longer a customer

Combined Shipping - Good Idea?

I am preparing to list several "lightweight" items on Ebay, that if several were consolidated into one package, would not exceed 13 oz. This would be great for Buyers, so I am contemplating offering "Combined Shipping". However I am skeptical because...

Shipping with USPS Priority Mail Tyvek envelope

Hello Everyone!I posted earlier in the wrong forum so I'll ask here.When purchasing shipping labels there isn't a Tyvek envelope option, I know that they are not flat rate and that weight is a factor. Are the Tyvek envelops considered a large envelop...

Resolved! Buyer wants me to reduce size of package to trigger lower shipping

I am selling a very light item (a plastic blow mold decoration), but it's tall, so it's pushing the shipping up pretty significantly across all shippers, even at the slowest rate. I have buyers telling me that if I reduce the size of the package - or...

Is there a way to list or download a report of all my active listings shipping dimensions?

In checking for USPS deemed oversized items by manually looking at them in Seller Hub-listings-manage listings, I found all kind of problems including that I have an unknown amount of listings without the default package size of 7x4x4. I'm not sure h...

Resolved! eBay Standard Envelope

Can eBay Standard Envelope be used to ship to Puerto Rico? Please no long winded answers. All I want to know is the eBay system going to allow me to print an eBay standard envelope label to Puerto Rico? yes or no.

User avatar by Rockstar
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  • 3 replies
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Buyer gave me an address that doesn't work.

Buyer gave me this address (I x'd some letters for privacy ) Alexxxxx Xxst4201wxxxxxxx Avenuesuite B-2 BNB-900KN west palm beachMiami FL 33409-4778 USPS shipping system says this is not valid address. I contacted the buyer and asked "What is your cor...

USPS Acceptance Scan Woes

I just spoke to my postal carrier. He says his route is too busy to do acceptance scans. So does this mean if a package arrives late, I'm going to get dinged because I have no way to verify that I shipped within my handling time? I'd drop off at the ...

Global Shippers-RUSSIAN FEDERATION!

I have been going through some of my listings to revise them, & I ship globally & their is a section to add services, But I NEVER check any boxes, because I figure if ebay sells there they would let me know, But I don't offer any countries specifical...

User avatar by Rockstar
  • 1215 Views
  • 32 replies
  • 5 helpful
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