Shipping
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

MISDIRECTED MAIL

eBay gave me a defect for late shipment. When I checked it out, the package was shipped promptly, going from Indiana to Missouri and shouldn't have taken more than a few days. However, when I checked tracking it spent almost a week in New Jersey(!) ....

Just a rant as I'm just annoyed by cheapskate buyers

As a small seller it's hard to compete, but I have managed over the years. It's not an easy task to determine your pricing and shipping keeping in mind all the associated expenses involved. I sell at the lowest price I can, and I do not offer free sh...

Resolved! Missent Package Delivered But Not Updated

I shipped a First Class package from NC to CA, it arrived within 2 days. When I checked on the status it had updates for about 6 different times for zip codes all in LA.One said Out For Delivery and the one after that was Missent, this was the last e...

Refund claim on delivered package

I just received a refund claim for a package that tracking shows was delivered 5 days ago. I had a feeling this buyer was going to be a problem from the beginning because she kept sending the same offer even though I declined it every time then when ...

eBay standard envelop NOT following my payment preference

I have used "eBay standard envelop" to send a few trading cards. Only now do I see that eBay has been charging me directly for those labels even though my preference for shipping costs is to pay by PayPal.The buy shipping label page for the standard ...

Resolved! Issues with combined shipping & a customer

I'm a bit confused as to how combined shipping works exactly. I have a customer. He paid about $5 for shipping an item. After he had paid for the first item he sent me offers on 2 other items which I accepted. A few days go by and I am waiting for hi...

Seller Refusing to contact UPS

Hey Everyone, I'm looking for some ideas on how to handle a situation with a seller that sadly has quite a few negatives. My son purchased a box of cards from a seller and the item states 'delivered'. However, the item was never delivered by UPS and ...

Shipping help

Very new to selling on here. I'm doing something wrong but I'm not sure what. I select a shipping method and a price charged to the buyer. Twice now the buyer has selected a quicker (and more expensive) method which is then coming out of my pocket. H...

Strange Coincidence

What are the odds of this happening?one item: July 12, 2022, 12:27 am Arrived at USPS Regional Origin Facility ELK GROVE VILLAGE IL DISTRIBUTION CENTER Your item arrived at our ELK GROVE VILLAGE IL DISTRIBUTION CENTER origin facility on July 12, 2022...

Pick list on mobile website?

Is there a way to access a pick list while browsing the website with a smartphone? I had to open an incognito tab just to get the app to stop opening but I still can't find a pick list on the mobile version of the website. Is there a way to view the ...

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