Shipping

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UPS Shipping Charge of $1250

I sent an item using the UPS shipping option. When I measured and weighed the item the quote was for $28. Then Today I noticed the shipping for this item was $1250. Does anybody know how to get this corrected? I would never have shipped it UPS knowin...

Shipping and Insuring Unique and High-Value Art

Hey Gang, Happy New Year! We sold a $9,000 original painting and would like to find a suitable shipping company that will fully insure artwork. Our normal go-to is FreightQuote, however they will not accept one-of-a-kind pieces. Which shipping carrie...

USPS MISSING packages

Attention Sellers..and buyers too,Am I the only one with horrible luck! I'm about to find out if I'm on my 4th package lost in the mail through USPS. It is definitely haunting and I don't feel confident in purchases anymore. One was delivered but NEV...

UPS Overcharging For Ebay Deliveries

I will no longer be using UPS fro shipping items. I sell items on Ebay and usually use a different shipper. When comparing shipping cost I had a few items shipped thru UPS because with the Ebay shipping discount, but when the bill actually showed up ...

Increased postage fees for the 2nd month in a row.

Considering letting my "top seller status" go because of the requirement for FREE returns. Postage fees just went up another 8%, and the number of "lookie loos", buying but not really interested once they receive, are getting too costly.Is anyone els...

Help me Tony P in PDX

This will be my first eBay sale. I sold some uncirculated Norwegian coins to a guy in Norway. I have spent two days reading everything in the “help” section which is anything but helpful. I sent an email to the buyer and asked for payment. I don’t ha...

Buyer to Likely Receive Item and Refund on Strange Shipping Technicality

I have a buyer who ordered an item from me. When it arrived, she claimed that the item wasn't as described. However, when she filed the case, she filed it as "doesn't fit." She also demanded that I return her shipping, which is against my clearly-sta...

Voided shipping label and money on hold

If you void a shipping label, and then buy a second and use it, will the 3-4 wait on the refund effect the hold time on the money for new sellers and possibly cause trouble? Or will the second, unvoided shipping showing it arrived be what eBay is loo...

EBay not charging the correct shipping charges to the buyer.

Has anyone else had a problem with Ebay not collecting the correct amount for shipping? When I list an item I put calculated shipping it shows the amount of shipping that should be collected. But when the buyer pays the shipping is less. So I have ca...

shipping one order in multiple boxes

I have a large order of fragile stemware that I need to ship out tommorrow,,,They are packed in 4 separate boxes usps priority,,,Wanted to make sure I dont have any problems printing labels for all four from one transaction,,,Anyone have experience w...

Shipping costs

Does eBay automatically adjust shipping costs if the buyer is purchasing a quantity of more than 1 on same listing. Buyer purchased quantity of 3 of the same product but I calculated shipping for a quantity of 1. How does eBay charge them?

Resolved! How to report sold undelivered item through ebay envelope service?

I have two items that weren't received through eBay Standard Envelope service. I had to refund the buyers but don't know how to report the issue. Thanks

Buyer claims "request a refund" button is greyed out, but I have all listings "30 days return"

I have a standard business account that I don't pay for (I don't know if that makes a difference). The buyer also claimed that he tested "request a refund" button on other orders he's placed and it worked fine, but for whatever reason, it's still gre...

Buyer selected Parcel Select Shipping and I am unable to print a label

The buyer selected USPS parcel select shipping for a littler under $20. When I go to print up a label it goes to an envelope option which is weird, but allows me to pick other options. But the option for parcel select ground is not there. There is on...

Ebay Supplies Paperboard

Did they discontinue the 9x11 paperboard mailers? Those things are like gold to me! Ugh. I see they have a 9x4.5 which I can't figure out what one could possibly mail in that item. Please bring this back. Thanks