Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

USPS missing its destination.

I shipped a package via media mail from California to Utah. The item tracking updates have halted and last states that on August 2nd the item was at a regional facility in North Carolina. This went way past its destination. Is this a common occurance...

bulk edit shipping msg "Please provide the correct information in the highlighted fields."

08-01-2017 03:49:11 PMHi, I've tried 5 times now. I've tried in IE11 and Chrome ... I select all items and go to domestic shipping and put in the accurate info then click save and all I get is a red message Edit domestic shipping "Please provide the ...

eBay auction

I've never bought anything via eBay auction. There's An item I'm watching that is listed with free shipping however in the description it says it's up to buyer to coordinate shipping and pay for it. Is this normal for auctions on here?

Classic site will not load

I have 3 international packages to ship and I cannot access the regular webpage/classic site. The app doesn't have an option to print internationally. Please help!Lisa

Found out the SD card I bought is counterfeit, now what?

I bought a "genuine and authentic" Samsung EVO 128GB SD memory card from a seller here on ebay in January. For the first couple of months it worked fine but now I can't play back any video's or music I have loaded onto it. When I went back to the sel...

Merchandise delivered was not what I wanted

Sold 2 BIN IPR items to same buyer - Only allowed to print 1 shipping label?

Is this normal? I sold 2 items that were BIN w/ IPR to the same buyer. Each had free shipping. Ebay combines the 2 sales and only offers me the option to print 1 shipping label for a combined package. I don't like to combine shipping. I prefer that e...

Resolved! Don't use fedex tell your sellers not to use

Fedex is the slowest shipping and will damage the boxes and won't take responsibility for what they did. My item from California was shipped Monday morning and with fedex it won't be here till Tuesday so 8 days for fedex to get a item from California...

Resolved! Shipping Labels generated by eBay/PayPal may contain errors - Seller must check!

I recently sent an item out using an eBay/Australia Post prepaid shipping label without very carefully checking it. The line with the street address was missing, so the item was not delivered. The tracking info via the PayPal site showed the correct ...

Resolved! I have a shipping problem

I live in the Middle East and I want to sell,and I do not find a way to ship from my country to any country in the worldwhere the way I do it give me wrong help

Resolved! Damaged item, refund has been paid, insurance reimbursed, seller has stopped communication

I purchased an expensive item that was damaged in shipping. Ebay refunded me the purchase price, the seller collected the insurance claim. I still have the item and have looked into getting it repaired. Seller sold this item for a friend, as he (sell...

Resolved! Where Do I Go To File A PayPal Claim?

I need to know where to go to file a PayPal claim. (against eBay seller) I do not want to go througyh eBay. Just PayPal. Can someone give me a link, or do I go to my PayPal account to find it? It is not the resolution center on eBay correct?

Resolved! As a Buyer How do I print a return label on the Ebay site?

I bought several tops and need to return a couple of them. I want to print a label from Ebay. Is there a way to do this or do I need to go to the USPS site? Thanks!

combined shipping rule

I have a listing with 8 variations of the same priced item (same item-8 color choices) I set up a flat shipping rule for a set price of $2.65 for one and .25 for each thereafter. The rule works but only if you buy the same color in multiples ?? I hav...

Resolved! Problems with a refunded item and returning it after the case is closed...?

Hi, long story short I bought an item and recieved something different then the description. The seller wants me to pay return shipping so they issued me a refund and ebay sent me a message saying the case was closed. I do want to return it but they ...