Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

This Shipment Includes Fewer Tracking Updates....

Hello Again,I just had another issue with 'ebay Standard Envelope.'A customer just informed me that he has not received his item.He wants to know why (it's been 1 week).I mailed the item using 'ebay Standard Envelope.'A tracking number was generated....

Shipping fees

hello, I recently sold an item , I paid the shipping charge directly to usps, eBay also charged the buyer and collected a shipping fee from the buyer .so my question ,is it normal for eBay to charge the buyer for shipping even though the seller paid ...

eBay Overcharging Me? (Seller)

Hoping for insight: since the postal rate increase went into effect I’ve been paying more for shipping (USPS downloaded labels with QR code scanned at post office) in certain cases than what is being calculated and charged to/paid by buyers. For inst...

Shipping price differences of 30$+??

Hello there!I'm a model railway collector, and I usually buy model railway items from the UK and ship them to america, but lately I've noticed that, while some items have the 10-30 dollars of shipping I expect, other identical items of the same place...

Resolved! Buyer Reported Item Not Received

Hello,Recently a buyer opened a case saying their item was not received.My funds (for this item), were frozen.However, I used ebay tracking which said the item was received.I uploaded the tracking data (which ebay already has), to ebay.A short time l...

I have Uploaded Tracking to I had sent items, But I haven't shown it now available place, Why this?

Resolved! Large Order Doesn't Have Tracking Number on Every Item

I just shipped a large order of 25 items in the same box, all one order. I purchased the USPS label through eBay. The tracking number only posted back to about half of the items in the order. When I click "add tracking" to the items that don't have a...

Shipping boxes

Hi - anyone have insight on good places to purchase shipping cartons (i.e. 25/unit)? Other than USPS for priority mail that you can get for free, I'm also looking for cartons to use for non-priority shippments. Thanks in advance,Dave

Having Bank Dispute Fed Ex Overcharge ?

Yes we have ready many posts and have used Fed Ex quite a bit without any major issues but it finally happened to us sadly. Sold a set of car floor mats that Fed Ex billed us for a 14 inch thick package that was only 4 inches thick. And yes we were w...

Cannot View/Edit Account Shipping Preferences via webpage

When I try to goto https://www.ebay.com/ship/prf (which is the link set under account settings/shipping preferences from Account Settings top left selection from any page ) I see the desired page flash up and then it goes away and I get a "sorry, it'...

I believe a buyer may be attempting to abuse returns - what can I do?

Hello. I just recently listed a game console for sale. It has been about a week since the sale, and a few days since its delivery and I have just gotten a return request.The buyer is saying the console is defective, they have not tried reaching out t...

Resolved! How to collect additional shipping charges from buyer?

I have a buyer who's address wasn't up to date on their account but didn't realize it until after they paid. They have requested that the items be sent to their new address which is on the other side of the country. How can I collect the shipping dif...

Ebay charging me Twice as much for shipping than usps

Today, checked behind ebay shipping charge against usps…. Same exact dimensions, exact weight and same address…. Ebay shipping label cost after my ebay discount was $44.46…. Went to usps site, entered identical information, cost was $25.45! Almost $2...

Changes to shipping

Listing items that do not include shipping but agreed to shipping at $15.00. Is there a way to change the cost before shipping?

shipping cost

what is everyone doing with the shipping costs I used to be able to sell a golf club and ship it for around 10.00 now the cost is around 30.00 USPS thanks