Shipping
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

User avatar by Community Team Community Team
  • 3312 Views
  • 0 replies
  • 33 helpful

Postal Geometry FYI...

If you have a long item and don't want to incur the new USPS charges....A square box that is 22 x 22 has a diagonal (hypotenuse) measurement of 31 inches. While these numbers are rounded and approximate, the point is, you may be able to ship somethin...

User avatar by Scout
  • 141 Views
  • 3 replies
  • 7 helpful

Anyone have any alternative shipping solutions to offset recent USPS $15 fee for package over 30"

Anyone have any alternative shipping solutions to offset recent USPS $15 fee for package over 30". I have shipped a lot of golf clubs and USPS postal tubes were a cheap alt at approximately $12 cost for priority shipping. With this rate hike, obvious...

Why was my package rejected by Ireland customs?

I recently sent a large envelope to Ireland. The weight and postage are correct, as is the address. The sticker that was put over my lane upon return says: "Return To Sender - Rejected/Failed electronic customs clearance." Has anyone had this issue b...

Ebay Charged the Seller too Low for Shipping

Hello, Sold a golf club where buyer pays for shipping and added the details of box dimensions and weight. When it sold, the buyer was only charged $14.75 for shipping. When I go to print the label using the same dimensions and weight (auto populated ...

User avatar by Adventurer
  • 1287 Views
  • 7 replies
  • 0 helpful

What wrong with Postal Calculator?

Our eBay Store sells quite a few vintage camera manuals for a variety of 35mm cameras etc. Usually the manual in a package weight 3-6 ounces and ships USPS First Class for $3.19 or slightly more. We tried to list a very small manual that weighs in a ...

ebay international shipping

I have two shipping issues I need help with.1. I have 110 items listed on ebay and I would like to add international shipping to all of them. Do I have to revise each item one at a time or can I revise all 110 at the same time?2. There are select cou...

Shipping

I do not have a printer to print your labels. I want to pay shipping myself where I ship at, Please call me to discuss.

User avatar by Enthusiast
  • 64 Views
  • 2 replies
  • 0 helpful

Unable to order shipping label

Hi! I'm a first time seller, and running into issues printing a shipping label. The error I'm receiving is "Sorry, we were not able to generate the label. Please make sure the parcel size is within allowed limits, and both addresses are correct.". I'...

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Got the wrong item,seller don't seem to care

Hello everyoneI physically don't have the ability to keep things short so thank you for reading in advance I bought an hat from ebay,shipping was expensive (56$)but it was USPS PRIORTY MAIL and I needed the hat asap for a trip so I didn't mind.wen't ...

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