Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

Late shippment penalty on sellers record that shouldn’t be there

My bf has a late shippment penalty on his eBay account since the post office had a delay in the deliver of an item he sold. It was shipped on time and the rest was out of his control. Who can he contact to dispute it and potentially have it removed f...

Postal Geometry FYI...

If you have a long item and don't want to incur the new USPS charges....A square box that is 22 x 22 has a diagonal (hypotenuse) measurement of 31 inches. While these numbers are rounded and approximate, the point is, you may be able to ship somethin...

Anyone have any alternative shipping solutions to offset recent USPS $15 fee for package over 30"

Anyone have any alternative shipping solutions to offset recent USPS $15 fee for package over 30". I have shipped a lot of golf clubs and USPS postal tubes were a cheap alt at approximately $12 cost for priority shipping. With this rate hike, obvious...

Priority Mail Padded Envelope question about folding - any USPS employee know?

Hi All, I ship items weekly in USPS Flat Rate Priority Mail padded envelopes. Due to some items being smaller than the envelope and to help prevent damage by delivery person who may roll or fold to fit in addressee mailbox I often fold down the top h...

Why was my package rejected by Ireland customs?

I recently sent a large envelope to Ireland. The weight and postage are correct, as is the address. The sticker that was put over my lane upon return says: "Return To Sender - Rejected/Failed electronic customs clearance." Has anyone had this issue b...

Ebay Charged the Seller too Low for Shipping

Hello, Sold a golf club where buyer pays for shipping and added the details of box dimensions and weight. When it sold, the buyer was only charged $14.75 for shipping. When I go to print the label using the same dimensions and weight (auto populated ...

Is it safe to send a package to international shipping in Sarasota, FL

We have a package being sent to an individuals name but it is going to an International shipping service. 4283 Express Ln, Suite 5312-405, Sarasota, FLIs this safe to send? (Buyer resides in The Netherlands)

What wrong with Postal Calculator?

Our eBay Store sells quite a few vintage camera manuals for a variety of 35mm cameras etc. Usually the manual in a package weight 3-6 ounces and ships USPS First Class for $3.19 or slightly more. We tried to list a very small manual that weighs in a ...

ebay international shipping

I have two shipping issues I need help with.1. I have 110 items listed on ebay and I would like to add international shipping to all of them. Do I have to revise each item one at a time or can I revise all 110 at the same time?2. There are select cou...

Shipping

I do not have a printer to print your labels. I want to pay shipping myself where I ship at, Please call me to discuss.

How do I skip ebays printing label?

I want to take my item to the local post office and ship it, because I know it will be cheaper then what eBay wants me to pay to print a label. How do I go about this?

Unable to order shipping label

Hi! I'm a first time seller, and running into issues printing a shipping label. The error I'm receiving is "Sorry, we were not able to generate the label. Please make sure the parcel size is within allowed limits, and both addresses are correct.". I'...

Plain white envelope shipments to Miami, high incidence of non delivery

I sell patches and frequently are reported as item not received in Miami Florida. Shipped in white envelopes with a stamp, first class letter. No tracking. Just wondering if others who ship the same or similar products (stamps, cards, postcards) have...

Combined shipping and invoices

I'm new seller, combined shipping has popped up. Help!

Got the wrong item,seller don't seem to care

Hello everyoneI physically don't have the ability to keep things short so thank you for reading in advance I bought an hat from ebay,shipping was expensive (56$)but it was USPS PRIORTY MAIL and I needed the hat asap for a trip so I didn't mind.wen't ...