Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

buyers cant pay

why is ebay not accepting my debit card payment

Resolved! Buyer paid less than what i paid for shipping

I sold today to a buyer and when I got ready to print my label for shipping his shipping rate was $12.10. I paid 19.25. All the right information was entered on my end weight/ flat rate large box. Can someone shed some light on why I lost money on sh...

A buryer said ebay won't ship to his zip code in FL

Why does it say "shipped" when the items is NOYT in the hands of the shipping company?

Too many times a purchase shows "shipped" because the seller creates a label. It doesn't seem. to matter whether the chipping service has theater nor how many days go buy before the items reaches the shipper. I have had seller take up to a week befor...

Bought item never arrived

FRUSTRATEDTrying to follow the “help and contact” function has led me round and round in circles.Is this eBay’s trick for buyers to give up and write off the purchase ? It’s absolutely over the top.I am writing off eBay . The order number for my item...

FedEx shipping on eBay is a bad idea

As a seller, I ran into multiple problems with FedEx 2-day Express label purchased on eBay: Warning - Seller is not the Shipper as far as FedEx is concerned if you purchased your label on eBay Other issues:-------------------------------------1) Lack...

Package picked up, tracking won't update!

Hello! I've been selling just a few of my things for about a year now. I haven't had any trouble so far, and have been mostly using usps and having them pick up my packages with the regular mail to ship out. I had a buyer win an auction on an item of...

Insuring item - include shipping fee and tax?

When insuring an item as the seller do you include the shipping cost as well as the tax paid by the buyer in the total coverage to be insured?Thanks

Ebay incorrectly calculating shipping

guys - I'm selling a pretty common product and ebay calculated $5.30 for shipping between 2 neighboring states but their own shipping calculator has the cheapest rate being usps priority for this 4lb box at $8.50 Is it common for ebay to make such mi...

who pays for items that get trapped in the shipping carrier ?

I have tried searching for this answer but have had no luck. I don't really know what tag to use for the search. Note: I am neither the seller or the buyer in this story. here's what happened. First, The seller ships the item via Fedex or whoever. Th...

Global Shipping Program - Question

Just sold my first item internationally. I thought that I checked off for the "global shipping program" to be the shipping option but I do not see it. The buyer has paid, money has cleared. Is there anything that I can do so that I can ship it that w...

Resolved! How to just print the label without the other nonsense text to save toner?

It seems ebay wants me to print out a whole bunch of instructions and other stuff on the same page as the label. This just wastes toner as I have no need for anything but the label.

eBay Shipping Labels glitch - Duplicate tracking numbers & label charges

For the past 3 nights when I print labels, everything works as normal; however, if I click on VIEW ORDER DETAILS or search the ORDER NUMBER in my shipping label history, both screens are showing 2 tracking numbers only 1 second apart with 2 charges f...