Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

SHIPPING FEES

I'm having trouble with shipping fees being charged me by ebay in my payouts versus the actual shipping fee shown when preparing the label using ebay. Also, I've noticed that the rate calculations are substantially higher at times, as I know the rate...

Buyer puts wrong address > Refund?

I am new business seller. My buyer purchased an item putting a wrong address. Shipping was free. The item came back to me as undeliverable, the street does not exist. The buyer later provided a correct address but by them, the item was already shippe...

User avatar by Adventurer
  • 279 Views
  • 12 replies
  • 0 helpful

Resolved! eBay app

I sell use my computer , but I want see my selling details use my mobile phone. how to do it ? .. and is there any problem ?

User avatar by Thrill-Seeker
  • 101 Views
  • 3 replies
  • 1 helpful

Freight

Im having the worse time to get my 180 lbs 30x26x26 Shipped its nearly cost everything im making ti send it ...i dont know what im supposed to do im not making anything at this point

Warning When Using USPS

I don’t typically use the US Postal Service (USPS) because of their awful service, prices, and in all honesty, the insurance fraud they commit. Unfortunately, I had no choice but to recently mail a piece using USPS. I chose to use the QR code offered...

Package hasn't moved, USPS vs. UPS?

Hi all,Last Saturday (9-3) I dropped my first sold item off at the post office. I paid for a USPS label, but the tracking indicates it hasn't been scanned in yet. I'm not sure if this is relevant, but the tracking page says that UPS isn't in possessi...

Good news? Wishful Thinking? CYA?

Report today says UPS is hiring 100,000 seasonal workers, in line with what they have done in the past. Are they expecting a significant upturn in business? Are they doing it just out of habit? Or are they doing it even though they are not sure that ...

Seller protection - shipping time/refund

I wonder if I could get some insights regarding a situation I come across. A buyer buying 2 books ($4 total) on Aug 23, choose the cheapest shipping cost ($4, I believe media mail). When I created a label on Aug 25 (which cost me more than the buyer ...

GSP shows no update even though item has been received by UK hub

Hi so I’ve had ordered something from eBay and it ships via the global shipping programme from UK so the item was delivered to the hub in UK via Royal Mail but the Pitney bowes tracking isn’t updating or claiming they got the item it’s been 2 whole d...

User avatar by Adventurer
  • 91 Views
  • 1 replies
  • 0 helpful

DHL Packchen in Germany is now still not arriving .. what to do ?

Hi , I would like to have more information about this since I am unable to understand German language , However , I ordered an item that seller shipped via DHL packchen as far as I know this kind of shipment you won't be able to track the parcel whic...

Domestic Shipping

Hi,I'm still new on selling and shipping items on eBay. I'm trying to figure out what exactly is the best option for domestic services. Is it better to charge a flat rate or a calculated rate? If I do go with a calculated rate, what would you recomme...

User avatar by Explorer
  • 145 Views
  • 2 replies
  • 0 helpful
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