Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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I shipped an item and it got damaged

I recently shipped an item with a FedEx label I purchased through EBay. It got damaged in shipping and I was told I needed to contact eBay about it since it was purchased through their account. Anyone know how I can do that? eBay makes it so difficul...

Resolved! I put in the wrong shipping weight and size - UPS

I just shipped out 4 items via UPS and realized that I never input the correct weight and size of the packages. What I was charged for shipping is way less than it should be. Will UPS correct this and charge me...or charge the buyer? I'm happy to pay...

User avatar by Adventurer
  • 1963 Views
  • 2 replies
  • 0 helpful

voiding a shipping label

Hi, I printed a shipping label and then refunded the buyer.The item has been cancelled.I can't figure out how to void the shipping label.There is no 'more actions' on the drop down menu in shipping. Please help.

Resolved! dymo 450 turbo no longer printing via bulk label printing

Hi all, since last Friday, I cannot get the dymo 450 turbo labels (approx 2x7) to print properly. The preview as well as the actual print is cramming the standard size label (closer to a square than a rectangle) horizontally. It doesn't matter which ...

My shipping address that prints out on the label

How do I change my shipper address from my address to my PO box number. I don't want to change the address that items I purchase are shipped to just the address that prints on a label when I sold an item and I'm shipping it

Problems in the USPS

I'm experiencing problems with both in & outbound shipments. The same problems occurred 2 years ago. This disruption has me filing multiple insurance claims, watching shipments traveling in the wrong direction, arriving and then leaving final destina...

Local pick up that now needs shipped

Hi I sold a chainsaw with the delivery option set for local pickup only, but a guy out of state (KS >VA) purchased it without realizing/reading this. I was trying to avoid the whole shipping a chainsaw thing because I knew it would suck royally to bo...

Possible lost package, also how does Shipcover payout?

@shipcover_insurance Few Questions and a background explanation at the end 1) How does shopcover payout if I have managed payments? Do they send the money through that to ebay? Do I receive the full amount of the item plus tax? Or do I receive the am...

User avatar by Trailblazer
  • 1186 Views
  • 4 replies
  • 1 helpful

Tracking Uploaded and Validated vs Seller Status

Hey Ebay... Open up the Standard Envelope to all catagories! if it meets the size and weight requirements, what difference does the contents make??? or stop dinging us for no tracking on sales under a certain $ amount. I can't sell a $5 gasket and sp...

User avatar by Thrill-Seeker
  • 106 Views
  • 2 replies
  • 0 helpful
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