Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Voided shipping labels not refunded

I have one from Sep 5th that is still pending even though the second label I printed shows as delivered. I also have the same thing going on for Oct 4 & Oct 11th. Both have been delievered but have not been refunded. ebay says they have had manu=y co...

Resolved! Paid for 4 items from same seller at the same time and order split into 4 and paid separate shipping

I ordered 4 items from the same seller. The items were paid at the same time. However when I paid I was charged the shipping fee for each item. When I asked the seller he said he sent the items combined, same tracking number. However from my end the ...

Resolved! Buyer paid Ebay too much shipping. Ebay owes her $15. How can I process this refund for her.

My buyer bought and paid for her item. At the time I listed it I had to use a huge box and shipping costs were high. When she bought the item I was able to wrap it in a bit smaller box that saved $15. I am trying to get the refund for her. It should ...

Resolved! Where do buyers see the specific physical local pickup address?

How do I, the buyer, see the pickup location? I only have the city, no physical address. The seller has also just said the city in the message, no other information like a store name or address, or other specific info. Haven't heard back yet and its ...

Resolved! Half the label is blank?

I have more than one selling account. One I’ve had for several years and am used to shipping my items and how things are there. I just opened another oaxcounf within the last week and had my first sale on that one today. I printed off my shipping lab...

Shipping costs

I use stamps.com for purchasing my shipping labels. They are now requiring dimensions of the package instead of weight to calculate the shipping cost which is increasing the price considerably on many of the items I ship. Does anyone have any suggest...

Resolved! Buyer parcel rejected then wants new address

Hi all, Have sold a phone on ebay, buyer paid and asked for shipping to a drop off point (costcutter) - parcel sent tracked and signed, been rejected by costcutter and being returned to me - buyer has sent message asking for it to be sent to another ...

economy tracking not up to date

In the last 4 months the post office is not keeping updates on a lot of economy shipping. Not 1 not received before then but now 9 . When they open a case ebay asks for tracking info, when you do this it changes to so shipped that day so ebay hits yo...

Shipping

Shipping costs have really been an issue lately for our business. We purchase our labels through stamps.com. We have recently notice that we are not allowed to print the label without first entering the dimensions of the package which causes the ship...

Missing Item Genuine British army military combat MTP field jacket parka smock windproof hood

So I bought this item on the 14th of June 2022 item number 253868291329, on the 20th of August I reported that I didn't received the item and asked if it was possible to DHL the parcel. On the 21st of August the seller replied with a tracking schedul...

eBay shipping charges

does any one can share the detail. if i want to buy shipping label from ebay. how much does it cost?Large flyer size 7inch (W) 7inch (L) 1.5inch (H)weight 0.50pound or almost 250 gram.with in USA.

Resolved! shipping

what is speedpack? Explain it

Shipping Location..

My original residence is in Sri Lanka. I am now settled in China and doing business and while I was in Sri Lanka I started and continued the business through Ebay. But now my goods are shipped from China. But my original goods were shipped from Sri L...

How to file a shipping damage claim with UPS to get $100 ?

I understand UPS only insures upto $100 if you don't buy any insurance. I bought my UPS label through ebay. I believe this is steps I need to follow: https://www.ebay.com/help/selling/shipcover/shipping-insurance-shipcover?id=4643 But I am not sure i...

Shipping Label overcharges

In the last few weeks I have noticed ebay is overcharging on shipping rates. These rates are higher than over the counter rates from Canada Post. I purchase shipping labels from ebay and the rates are higher by 50cents to a dollar on every package. A...