Shipping

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Can You No Longer Phone Ebay To Have An I-N-R Case Closed In Sellers Favor

Had a buyer file an INR case the same day the Post Office tracking shows the item being delivered. Of course I reply to the INR case with the exact same tracking number given to me when I purchased the shipping label from eBay. As I watched nothing h...

Resolved! Sending in a plain stamped envelope - which shipping category should i list it as?

Hello,I have some smaller items I will be shipping in a plain stamped envelope. I understand that there is no tracking and I am experimenting to see if I encounter issues for the time being. My question is what should i list the shipping category as ...

Warning eBay smart post is a scam you have no seller protection

I have been an eBay customer for 5 years. I had a package lost by FedEx. Ebay and FedEx did absolutely nothing to assist in finding the package. One said contact the other. It was nothing but figure pointing and the run around. There has to be a bett...

Mailing tiny figurines

Best way to ship miniature items...without flat rate usps box. Usps says 4x4x4 is too small and won’t accept.

Can we end this "Click Outside The Box" madness!?

Not a fan of this feature when adjusting shipping dimensions. The fact that you have to add a prompt is telling. "Refresh Charges" would be what one would look for.

International shipping

HelloI had a person in Singapore bid and win 10 of my items even though I clearly state in my listings that I dont do international shipping.I decided to try it anyway and when I select 'USPS international package service' as the carrier on the invoi...

Local Pickup problem

I listed a large, complex, expensive, heavy stereo system for sale with local pickup. It sold and I contacted the buyer to see what arrangements he wanted to make for pickup. He asked me to mail it. I reminded him it was a local pick up. He simply re...

Resolved! Why I am being chargd so much to ship a postcard?

Sold an antique postcard to someone in Korea. I am being charged $12.00 for shipping. I assumed eBay had cheaper rates for shipping postcards, stamps, coins, etc. Why am I being charged so much? It costs $1.40 to send a first class letter to Europe. ...

International Shipping

I'm new to ebay selling. A buyer won one of my auctions and there in Taiwan. Is there any problems shipping there? what is the best service to use? They have asked for the cheapest.

Resolved! Shipping label fund source. Default setting location.

Please, help so when I buy a label the funds come from my ebay funds and not paypal.Somehow the setting has changed for me and I wish to change it back. There must be a default setting someplace.Checking the box for ebay funds when buying a label is ...

Confused about how to access the money buyer paid for postage?

Hi im new, I sold an item and set £3 for shipping, now I see I then select a shipping label to purchase myself, ok, but how do I access that £3 to buy it with? It says I have to buy it with paypal? I actually dont have a paypal i can use right now Bu...

Wrong Return Address After Purchase of Shipping Label

I purchased, through ebay, a shipping label that somehow has my old return address from years ago, which I thought I deleted a long time ago. How do I go about rectifying this? The buyers address is correct. Thank you.

Customer said I put the wrong name and address on package

I am new to eBay(have only sold 40+ items). This is my first customer to have an issue. Bear with me as this is an odd situation. Customer said a package arrived with the wrong name and address, so she took it to her neighbors. Then she realized mayb...

Shipping boxes

I was told my 4x4x4 box was too small to ship by a nasty postal person at the post office. I’ve been using this size box for smalls for many years. EBay is selling this size shipping box. When prompting for smallest box accepted by usps it says 6” x ...

Resolved! Having a buyer pay for a second label

Hello, one of my buyers bought an item but they had an invalid address in eBay and so it was returned to me, they are willing to pay shipping on the item again but I dont know how to add another label for them to pay, any insight is much appreciated....