Shipping

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Resolved! None

For the I still believe DVD that someone brought from me, it was delivered to their house already today. The 2nd tracking number of it is ending at 8. That was a error of the tracking number ending with 8. Is there a way to remove it since the item w...

Want to ship UPS for convenience but want to qualify for eBay discount?

UPS retail store says need bar code for discounts. Try to print an eBay shipping label on-line for a sale. Got only USPS labels. Tried Ebay online for UPS and sent to UPS website. UPS tech support said EBay handles. Would like to ship UPS (with disco...

Resolved! Zip Zone shipping buyer charge error

Today a buyer with a provided zip code in zone 4 was charged the zone 3 rate by eBay for Parcel Select. Not a lot of money, but as there is no discount on Parcel Select labels as it is, paying even more to ship stings a bit. Sometimes I will pay the ...

Inaccurate Tracking

The last two items purchased were shipped out in small Ebay shipping envelopes. Checked tracking and it shows delivered two days ago......WHAT! Received nothing despite the tracking info saying the items were left on my front porch near my door. Went...

Resolved! Seller is asking me to file a claim for item that was poorly packaged

Hi everyone, I purchased a guitar from a seller that is located in Japan. Guitar was not placed inside a box. I'm surprised it didn't get split in two. Seller is requesting that I file a claim with USPS and to provide the claim report to them so they...

Reprinting shipping labels

Buyer wants address changed AFTER I already printed shipping label. How do I reprint a label?

Resolved! Too many shipping choices. What are they?

I am confused with all the options I am offered when I want to ship an item. I know what First Class, Media Mail, and Priority Mail is but what the heck are Parcel Select Ground and Retail Ground? Cost doesn't seem to be different from the others. An...

Resolved! I can't write tracking number!

For the first time ever, today I see no option to enter the tracking number!I have just returned from the Post Office, I shipped a parcel and wanted to insert the tracking number - but there is no tracking number option/section/field any more!

International shipping

Hello all can someone suggest the best method to ship an item to Brazil?

Shipping Calculator

When I used the shipping calculator it told me my 5x7 envelope weighing 4 oz (less actually) would be less than $2 USPS first class. When I went to actually list it, it's not giving me any options less than $4.50? Can anyone explain this discrepancy ...

US seller refuses to ship to Florida

Hi! I just had a weird thing happen. I make an offer and got this response: Aug 27, 2021 DECLINED Hello, Unfortunatelly we have to decline your offer. We do not ship to FL. They are in the US. I am in the US. What's the issue?

Resolved! Buyer claims item not received but states another reason in the comments.

Hello,A buyer has put in an "item not received" claim but has left a comment stating another vague reason (unless I'm reading it wrong). I went ahead and provided the tracking # as I used UPS with signature confirmation through eBay. But now, buyer i...

Walgreens fedex gave wrong people my package

Hello, because signature required to get Fedex package, so I move delivery address to Walgreen near my home for pick up later. But , I check tracking number, it show Someone else picked up my package after 2 minute delivery. I went to Walgreen and as...

Whats up with sellers offering free shipping then changing the rules ?

Three times now in the past week have bought items that offer free shipping to my zip code. Two to three days later recieve a message that it is an additional $30 to $70 additional fee to cover shipping. Naturally I request the order be canceled and ...

Shipping valuable antique textile to China

Hi I am wondering if anyone has advice. A buyer recently purchased a textile from me with a closing bid of around 2k. The customer is requesting express shipping to China. What is the best express service that offers good tracking and insurance for t...