Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! refund for shipping label

Ebay automatically selected a shipping label for $9.59, which was inadequite for shipping the item. I purchased another lable for $19.95. I have not yet received a refund, and never used the first label. I received an email stating refunds from USPS ...

I sold an Ebay item that the buyer never confirmed

I sent an item that I sold on Ebay for over US$ 300, but the buyer never confirmed that it had been received. I sent the package from my country (The Netherlands) and I had to use a manual Track and Trace package because I couldn't use any of the mai...

Resolved! Shipping Carrier Delay (Weather) / Harassing Buyer

I have a buyer who is now harassing me by messages about a carrier delay due to weather. The day I received payment, I printed a USPS Priority Mail label through eBay and minutes later dropped the package off at the post office. I informed the buyer ...

Safe to Sell This?

New buyer from Canada, only 8 feedbacks all from last month. I'm worried about possible foul play based on the small amount of recent feedbacks.Here is the item: https://www.ebay.com/itm/266120860588?mkcid=16&mkevt=1&mkrid=711-127632-2357-0&ssspo=QWC...

Standard envelope

Is standard envelope for cards and coins only...Can I ship small items that weigh under 3oz as long as they are not .25 thick..Example..Doll Clothing.

Can I use the eBay Standard size envelope rate using a business size envelope?

I am new to this rate and have sold some inexpensive coins and am trying to figure out if I can use a regular business-size envelope. Thanks

usps lost package

usps lost a package sent to ATLANTA GAseems that they have a major problem at the ATLANTA GA NETWORK DISTRIBUTION, 30369 centerwith labels getting destroyed in one or morn of their machinesi was told that i should a second label or an invoice inside ...

Resolved! Receiving your package late

I see where a lot of sellers get negative or neutral feed back just because the postal service is late getting the package to the buyer even after the seller ships the buyers item out on time.NO seller should ever get a negative or neutral feed back ...

eBay International Shipping Question

Hey all. I had a Canadian buyer commit to purchase 11 items last night. I do allow combined shipping and Canada is not blocked. The items appeared under "Awaiting Payment". He requested an invoice. I tried to send one, but the new program does not al...

buyer shipping refund

How can i refund some shipping costs to a buyer who over paid?

Ebay International Dilemma - Shipping to Zimbabwe

I have just sold a Charles Austen pump to an international buyer from the African country of Zimbabwe. The item has been packaged efficiently and has the weight of 15lbs with dimensions in inches 18.5 (19) x 14 x 13. The listing sold for a total of $...

return label

I have requested a return label but the one that I received did not work. The seller has not sent me another return label.

Resolved! fees

Why am I being charged twice for Reserve Price Listing Fee and the Bold Listing Fee on the same item?

Shipping error

I am very careful to pack & ship items one at a time. I pack, weigh, print & label before moving to the next item. This weekend 4 items went to the wrong buyer. Is it possible there was a glitch in the app? One item eas packed a day before the rest b...

Ebay ridiculous estimate expecting delivery dates so not fair!

This ebay estimate delivery date given to buyer is ridiculous.I buy a lot (mostly something I need or want) and sell a few too.I know it’s a only estimate dates but some buyers use that to file item not received right away.. I buy mostly from US sell...