Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Signing for Package Delivery

Under what criteria is a buyer required to sign for delivery of a package delivered via USPS Priority Mail?

Resolved! Item marked delivered, buyer opened item not received request, need help!

Hello everyone,I have a situation going on that has never happened to me before. I shipped an item out to a buyer via first class mail, what they chose as their shipping method.The shipping label was bought directly though Ebay and used the address t...

Change selling to include Canada after sale closes

I listed to sell only in US then a person from Canada asked if I would ship there. I said yes. She won the auction but now the invoice won't let her pay.

Listings scheduled with eBay Int. Std. Deliv. getting changed to USPS 1st Class Int.?

I queued up a set of listings that started last night and for which I selected eBay International Standard Delivery as the default international shipping method, adding USPS Priority Mail International Padded Envelopes as a secondary, faster choice. ...

review offer

Hi, When I try to review an offer from a seller, the box open's up,but all I get is a blue circle spinning. Won't open. How do I fix it? By the way,I only know the basic's on the computer. Any and all help would be greatly appreciated. Thank-you!

Shipping labels

Lately when i printed my label for a package like UPS , e-bay is charging me for USPS labels i never purchased. They had me buying 5 labels for two items . The USPS labels the P.O. keeps my money for quite awhile. This happened a long time ago now it...

Resolved! No Access to Delivery Location.

Why do buyers place orders and not have a place for the mail carrier to deliver their purchases? This is the second order I’ve sent out that there was no access to deliver at the buyers location. According to MBG if the buyers open an INR will I win ...

Make a second shipping label

Hi!I have an order that I was not able to fit in the same package. How to I create another label for the same order?I don't want to pay twice for the label. Thank you for your help

Postage labels down?

Having issues trying to purchase a postal label through the eBay app and it keeps saying "something went wrong"Is this service down? 3/8/23 @ 530am CST

Resolved! why are we being told WE WILL SELL OUTSIDE OF USA

why is ebay telling us WE HAVE TO SELL INTERNATIONALLY THIS IS NOT THE AMERICAN WAY I DONT UNDERSTAND

Resolved! Protections For Bad Weather on Shipping Orders

devon@ebay kyle@ebay April 3rd to the 5th here in Wyoming we had over 24 inches of snow (30+ in some place) - USPS hasn't run since Last Week for mail delivery here. No packages dropped off Friday and Saturday of last week have moved - USPS distribut...

Catch 22 - Marked as paid, shows up to ship, won't let me ship

I have an long time, repeat old school customer who stills pays with money order (remember those?) After receipt of a MO from him today I marked seven items as paid and the showed up in the list of items to be shipped. When I click to buy the shippin...

is eBay International Standard Delivery down?

Since yesterday (April 5) morning, I have been trying to print a label going to Turkey. I entered the dimensions and weight while listing and if anything the box is slightly smaller, but still the same price. When I try to purchase, I keep getting an...