Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

are USPS economy and the term Media Mail the same thing on ebay?

Noob here. I thought Media Mail was only for books and magazines. However I see it selected frequently by buyers for the cheapest shipping option for all kinds of things, not just media. So I'm confused. Everyone refers to it as Media Mail, but obvio...

Ebay International Shipping, some bugs I found

1) When listing under the athletic shoes category , the shoes were not being listed as international even when it was selected. 2) When selling high dollar items, specifically I found this in the clothing and accessory category, they are not being li...

Questionable buyer refund request on GSP sale

I recently accepted an offer and shipped an item to Great Britain via eBay's Global Shipping Program. The item doesn't show delivered yet and the buyer is already claiming the description was misleading and how to proceed for a refund. The descriptio...

What does "Departed" mean in shipping?

Does Departed mean that now is on its way to Buenos Aires? Or it's in Buenos Aires and travelling to local sorting centre? Thanks.

eBays "NEW" International Program

Anyone else having issues with the new eBay International Shipping program? We've had quite a number of customer's complain that they submitted one single orders with multiple items in that order and then eBay splits it into multiple orders. The firs...

Is ebay international still capped at $600? My listings no longer ship international

I got converted today to Ebay International. I notice my listings over $600 no longer offer international even though its enabled for Ebay International Shipping. What is the current limit? This is awful if suddenly half my listings lose internationa...

Shipping labels refund

Resolved! Cost calculation for buyer thru new forwarding facility in Glendale Heights

Customer wanted to negatiate a deal by ordering a handful of moderately priced books. As we bargained back and forth, I created a private page for him. We reached a deal - which included me paying shipping anywhere in the USA - and I sent him the lin...

Shipping label glitch

is anyone else having trouble printing out a shipping label? keeps saying can't print label try again later

Buyer stole designer shoes

I sold an authentic pair of designer shoes. The buyer requested a return because she claimed they “weren’t authentic” I sent the label to her with no issues because I would just resell them. HOWEVER, she sent me a box full of random clothes back!! I ...

Does Offering Free Shipping Work for Anyone?

Ebay strongly encourages Sellers to offer free shipping. I understand why. Free shipping is important to buyers and generally results in increased sales. I get it. But the mechanics have me pretty befuddled. In my experience as a Buyer, the issue isn...

NEWEBAY INTRNATIONAL SHIPPING

eBay handles returns. If a buyer wishes to return an item, eBay will provide them with a return label and issue a refund, at no cost to you. The seller keeps the sale. ****does this mean if we are forced to use service we will lose sale if buyer want...

Resolved! Purchased Insurance for Shipment but Claim Denied because I Can't Prove It

I regularly purchase shipping indemnity insurance through eBay's labeling process (which I had viewed as awesome until now). Virtually everything I sell is some sort of book and so I use Media Mail quite often. However, it turns out that the total po...

EIS not working for ebay motors

Is anyone else having issues with "new" items being sold through EIS in the ebay motors category?I have roughly 2,300 listings all in the ebay motors category. The more I look through my listings the more I find that are not showing EIS on the "shipp...

Here is how to find Total Paid For Shipping Labels for past year

Go to your Seller Hub > Payments folder Click the Statements folder You will be shown links to your financial statements for the past year. (2020) If yours are like mine they run mid-month to mid-month. Example Nov.16 - Dec. 16, 2020 To the far right...