Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Calculated shipping not showing in listing

Calculated shipping not showing in listing but is showing properly in preview of list in edit mode. Listing says delivery varies but offers no way for buyer to calculate the shipping. Need help asap. TKS

Seller would not combine postage but sent one package

I purchased several items from one seller and each item sold for 99p but she charged £4.95 for postage. These were dance clothes and although each item sold for 99p, I purchased 7 items (for £6.93) but this came to nearly £35 postage. The seller told...

Resolved! Postage due for media mail

I recently purchased something on eBay and suspected the seller was going to ship it media mail when the item wasn’t allowed to be shipped via media mail. Sure enough I got tracking number today and noticed it was shipped via media mail. I did send a...

International shipping issues

I am enroll on the eBay International Shipping Service however I just listed 3 different items, 2 of them don't show that I can ship internationally. I have had contacts from Sweden and Mexico so far telling my listing doesn't show I can ship to them...

Resolved! Can I cancel bid due to buyer being out of the country?

My listing shows that I only ship to US yet I have a buyer from Bahamas bidding. Can I cancel this bid?

Ebay shipping gone wrong

So I shipped the order to this customer and the customer claims I shipped it to the wrong address but the address I shipped it to was the address listed on the account they bought it from and now the buyer is saying I scammed him and he is going to r...

How to retrieve my money

There is a customer with a non secure account, and eBay asked me not to ship the goods to him. However, he initiated a payment dispute and I agreed. However, I am not aware that the factory had already shipped the goods before I agreed. I contacted t...

How to change the address for a return to the seller?

I need to contact the Authenticator to change the address to return the item to me. I moved from the address listed on my site. How do I contact this person? FedEx is returning to the authenticator and I can't reach then to change the address?

Subject: 🚚 UPDATE VAN BESTELLING: MICHAEL KORS By Mich...

when will i get my order From: eBay Sent: mercredi 3 mai 2023 18:08Subject: UPDATE VAN BESTELLING: MICHAEL KORS By Mich... Geschatte levering: do, 18 mei - di, 20 jun. Trackingnummer: ESUS142947819

How do I, or should I, return excess postage to buyer?

Media shipping not allowed for publsihed manuals

Typical eBay. I understand the push to stop sellers from abusing the media shipping rate with ineligible items, but this is ridiculous.Sold a repair manual the other day. Not a magazine, comic, or anything that contained advertising. It was a softbou...

Urgent help please

Can anyone help me...If i search my listing from different browser as a buyer.below the listing written " Shipping not Specified " But actually already given all details , cross checked also its prefect...why is this so ??? no orders since 1 month

Resolved! USPS shipping fees are charged to my Visa but UPS/FedEx fees come from my available funds. Why?

I have my Visa set as the preferred method of payment for all fees. When I buy a USPS label, it is charged to my Visa, but UPS/FedEx are not - they get deducted from my available funds. Why is this? Just called an and agent told me it is because UPS ...

Items are destroyed or missing

Stop sending eBay items through Kentucky customs.stealing,destroying, thugs. stop sending our packages to Kentucky just send them out regular to customs

Arranging local pickup

Someone purchased an item that I had listed on ebay as a local pickup only. I have tried to contact this person via ebay email several times over 4 days and that person has not replied back. Ebay indicates that it is sold and that I need contact the ...