Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

buyer shipping refund

How can i refund some shipping costs to a buyer who over paid?

Ebay International Dilemma - Shipping to Zimbabwe

I have just sold a Charles Austen pump to an international buyer from the African country of Zimbabwe. The item has been packaged efficiently and has the weight of 15lbs with dimensions in inches 18.5 (19) x 14 x 13. The listing sold for a total of $...

return label

I have requested a return label but the one that I received did not work. The seller has not sent me another return label.

Resolved! fees

Why am I being charged twice for Reserve Price Listing Fee and the Bold Listing Fee on the same item?

Shipping error

I am very careful to pack & ship items one at a time. I pack, weigh, print & label before moving to the next item. This weekend 4 items went to the wrong buyer. Is it possible there was a glitch in the app? One item eas packed a day before the rest b...

Ebay ridiculous estimate expecting delivery dates so not fair!

This ebay estimate delivery date given to buyer is ridiculous.I buy a lot (mostly something I need or want) and sell a few too.I know it’s a only estimate dates but some buyers use that to file item not received right away.. I buy mostly from US sell...

Resolved! Combined shipping and Unresponsive Sellers AND Shopping Cart

I know this is talked about to death.If I want to buy a quantity of the SAME thing from the SAME seller with calculated shipping, why does the shipping cost combine as well?Example: I have an item in my cart that seller is charging $2.23 for. Shippin...

Cheap domestic shipment with tracking / Low price items / Top rated seller

I feel like I'm missing something. On inexpensive items, there's a lot of listings where an item is being sold for $2-5 with free shipping, and the seller ships from within the US and has Top Rated Seller status. Like, look up "cable", choose buy it ...

Listing to changed to free shipping

Woke up this morning. Sold and item over night ( Yay!) then noticed it was free shipping, weird then started noticing a lot of my items went to free shipping. WTH. Has anyone else have this problem. Ebay should be reimbursing me for shipping

New seller mistakenly switches two sold items

I apologize for the confusing title. I was shipping 2 items to different buyers and accidentally got the items confused. Now the two buyers have the wrong item. How can I fix this easily?

Aquiline? Fake tracking service?

When you look this company up they have an incredibly low trust score, no contact info, and are not even a shipping company. They will list your package as delivered when it wasn’t and there’s no way to get in touch with them or to find out what cour...

Shipping

I shipped the item and tracking shows in transit buyer want refund, it is past expected delivery date. What should I do?Actually I contacted the buyer yesterday and asked if they received the item, and today I got a notification that they were reques...

are you less likely to sell globally because of ebays return policy

i sell thru ebay's global shipping program. however with buyers requiring no effort to return i have stopped selling electronics globally. an international buyer KNOWS you're not going to pay a premium shipping rate for a return and all it takes to o...

Resolved! Combined shipping requests denied

I know buyers can be jerks about stuff, I read the forums and I'm your fan. That's why I only shop for things and do not even try to sell. Although I have shopped for and purchased over 5 thousand items in the last 10 years I'm going to give up tryin...

Item I sold on marked as delivered by FedEx on 12/8, today it showed up return to sender

Hello all, I ran an auction that ended on 12/5, with the item showing delivered on 12/8. Today it was delivered back to me labeled “return to sender”. The item was shipped with an eBay-generated FedEx label and the address seems to be valid. The box ...