Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Is everybody Happy with the New Way to Ship?

It seems to be streamlined, but I liked inputting the weight myself and the dimensions and choosing the service to ship.Now when you get a shipping label, EB has already determined what your postage amount is.

Standard Envelope Shipping Program

My eBay store sells many individual uniform patches that meet all the criteria for the subject program, with the exception of the ineligible "patches category". I am therefore, forced to use a forever stamp with no tracking for these shipments. This ...

Resolved! USPS Ground Advantage... I am so confused....

We offer Free Shipping on all but a handful of our items. We usually list as economy shipping which gives us options. Most often we ship media mail or 1st class (small box). I don't think we'll need to change our listings. True? More concerned is the...

I can't buy it because it's saying that the seller doesn't deliver to my location.

Hello. Have a great day! I can't buy it because it's saying that the seller doesn't deliver to my location, but he said he does. I believe this is a mistake, I am not able to buy what I want. I do not know what to do. I would like to receive written ...

First Class to Ground Advantage is a Time Consuming Change

I just manually revised 100 listings. You'd think with all the money that ebay rakes in, they could have found a way to bulk edit these things..

Tracking numbers

What is going on with the lag in the tracking updates ? Thanks

Ground advantage!

My 8 oz package sent first class currently costs 5.40-5.85; ground advantage for 8 oz package will cost 6.99-9.03. This is a huge increase! And I'm sure it will affect sales negatively again. Why can't eBay negotiate shipping prices like Poshmark? Gi...

Resolved! Priority mail refund

I sent an item Priority mail 2 day delivery. It is 10 days late. Postage was purchased through eBay with tracking automatically uploaded. Can a I request a refund on any of this ? Total of sale was $40 with free shipping. Tracking shows on way to nex...

Shipping sold items in 2 packages?

I have 2 items for sale. one serves as provenance for the other. However, they require being packaged differently. How do I ship 2 packages? How do I determine shipping costs? How do I explain in Listing?

Shipping items

The increased price of shipping is preventing me from selling certain items which were a mainstay of my seller account. I normally never charged extra for shipping and used "calculated" shipping on larger sale items. On lesser sale items, I used "fre...

Resolved! Shipping Expensive item to Military APO AE

I'm new to selling on eBay. I sold an expensive item , worth over 4k, to an APO AE Address. Is there anything I can do to secure myself when I ship?From what I can tell I can not get tracking or signature confirmation because it is sent to APO addres...

Buyer can't pay for items?

Buyer cannot pay for items i guess because i had eBay international and the option of a secondary ship method that was not selected so the buyer can't pay through the invoice from eBay and says the seller doesn't ship to your area or something to tha...