Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Problem purchasing ShipCover insurance

I have an ongoing problem that eBay has not been able to correct for me. I have spoken to several reps and gotten nowhere. Here is the problem: I can purchase a shipping label in eBay if I do not include any insurance coverage. I can also purchase a ...

User avatar by Adventurer
  • 823 Views
  • 17 replies
  • 1 helpful

Shipping items with First Class Envelope

I wanted to sell some small items that would fit easily into a regular-sized letter through the mail. I see eBay has an option for sending things like postcards and other small items using this shipping service with included tracking. But because of ...

Resolved! Postal increase 2023

Will there be an increase on shipping packages in 2023 for USPS and where can I find that information? Thanks.

Ebay charging international fee's even though item is local

I sold an item and noticed that I was being charged an international fee but the item I sold only went 1 state away. Ebay told me it was based on where the buyers profile was set up, in which this was international. This should have nothing to do wit...

Bluecare Express is a scam

Twice now I have had items supposedly delivered by this courier, and on both occasions they have claimed to have handed the parcel to the resident, when I have not even been at home. If you look at this company on Companies House, you will discover t...

User avatar by Rising Star
  • 379 Views
  • 1 replies
  • 0 helpful

Resolved! Buyer Gave Me Wrong Address Late, Already Shipped the item. What do I do?

Title. It's my policy to send the paid items to my buyers as soon as I can, so usually that's the same or next day. A day or so after being sent, the buyer sends me a message saying the address is wrong, an opens a request after telling them I'd call...

Resolved! Lost item

If buyer never received item, do I have to refund

User avatar by Adventurer
  • 295 Views
  • 11 replies
  • 0 helpful

Tracking number

If a tracking number isnt provided will it tell me if my package is shipped?

Resolved! Shipping charges paid by the buyer not included in my payout.

Hello, eBay community, I'm a novice at selling on eBay.I shipped the pkg. on 1/13/22 and got the payout on 1/14/22, eBay deducted their fees and the eBay shipping label amount that I printed from their payout but the shipping charges that the "buyer"...

User avatar by Adventurer
  • 2188 Views
  • 9 replies
  • 0 helpful

Damaged in shipping

Here’s my situation, I sold an antique, highly collectible item that was damaged by the postal service. I clearly had no returns on the listing, how should I go about solving this? Thanks.

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