Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

No option for passing on shipping discounts on "new" listing page?

Just when you're getting used to something, eBay changes it...again. On the old listing page, there was an option to set your shipping costs to include your eBay shipping discount, passing on the discount to a buyer. I live in NH and sell a LOT of st...

Item Not Received Case - How to Protect Yourself as a Seller?

Long-time eBayer here and am very frustrated and need some guidance: Here's a summary - Shipped expensive item via USPS Priority Mail with Signature ConfirmationDelivery shows Item was signed for and received (but shows different town name for final ...

Resolved! Sellers reconsider letting your buyers choose media mail.

Warning to all sellers, if your customer pays for media mail you better be ready to take the loss on the item if the postoffice loses it. eBay will do nothing to help you. If you tell your potential buyers “if they choose media mail at their own risk...

Priority Shipping Options??

Am currently listing on newer listing form, and wondering what happened to 'Priority Flat Rate Envelope' or 'Priority Padded Flat Rate Envelope' as options? I am only able to find regular Priority Mail as an option. It's fine for me, as I currently o...

Resolved! USPS shipping changes for July. Cubic rate?

With the upcoming changes to USPS rates, first class, parcel, etc being combined. Anyone know if we will still be able to use cubic rates via pirate ship?

Bug/Error When Trying to Ship, Says I need to purchase Canadian mail to ship within US

I haven't had this issue ever until today. I'm trying to purchase shipping on my sold items and eBay is giving me the weirdest error ever. I'm shipping from my address in the US to other addresses in the US. But eBay is telling me I have to have a Ca...

UPS Damage Claim approved and refund sent. If I refund buyer directly, will ebay refund fees?

I have a great buyer who has been very patient in waiting for the UPS claim on an item damaged in shipment. It has been approved. Will my managed payment fees be reimbursed when I refund? Does the buyer need to start a "return" of sorts first?

Ebay charged -$1,488.19 for a shipping label, problem is I already bought one through ebay for 104

I shipped a small watercraft motor, got paid, made a label that part was deducted got my payout ...all good.Right?WRONG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!EBay wants -$1,488.19 for a shipping label and they are going to deduct it from my account. ...

USPS First Class Rate same as priority mail?

It appears, costumers are now paying the same rate for first class and priority mail for some packages? ebay shipping calculator shows same cost to customer for 15oz 15"x5"x4" (43147 to 10258)???

Tracking number not found in system, eBay not showing actualizations

So, I bought a ring about one month ago from Japan and it was supposed to be delivered this past 15th of June, but nor me nor the buyer are able to track it as in the Japanese Post system it says that there is no information about my package, even to...

Ebay charged -$1,488.19 for a shipping label, problem is I already bought one through ebay for 104

Selling Books

I would like to sell books with free shipping. I see that some sellers offer books for under $4.00 with free shipping to places such as Albania and Afghanistan. It doesn't seem possible to make any profit.What am I missing here? Thank you for any cla...

Can't figure out why our listings don't have the Global Shipping Program option.

For years I've used eBay's global shipping program to send items internationally. After about a one year break from selling, I'm now completely unable to add the option to my listings. I don't see any setting in shipping preferences to activate the p...

Resolved! Shipping coins/stamps with standard envelope with tracking.

I want to start sell coins and stamps under $20.00 value with tracking.Do I choose standard size envelope?When I print the label, will it fit on the envelope ( standard and/or legal )?Or do I print the label on the envelope?Do I it to the envelope?Or...

My item is withheld due to the lack of an invoice from the seller

I bought an item, which was sent to my courier without an invoice, now the item is withheld. I have tried to contact the store on Ebay but they have never responded to my messages. I do not know what to do now. I need the invoice of the article