Shipping

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Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Changing size of shipping label

Someone else asked same basic question and wastingtime101 gave the answer I needed BUT I noticed something that doesn't make sense - What browser is that? We print from both foxfire and chrome depending on which account, and on foxfire it prints a 3-...

You can't purchase this item from our app. Add to your Watchlist and purchase on our website

I've been getting this error for far too long now. On all my listings, I can't buy from the app, only from the official website (even if I check with my other phone, which is not logged into ebay) I'm getting a bit frustrated because a LOT of buyers ...

Gift card for completing International Shipping survey. Scam?

I got an email today supposedly from the eBay International Shipping Team. It asks me to complete a survey as to why I opted out of international shipping and is offering me a $25 gift card for doing it. I cannot find such a message in my eBay inbox ...

Calculated Shipping Rule Check Box

I changed my settings to allow calculated shipping by weight about two months ago. I noticed today when I post a listing and check the "Calculate Shipping Rule" box on the listing and then go back to edit that listing, the box is unchecked. Does it n...

Shipping glitch: buyer selected expedited postage option but was not charged properly (location: UK)

I recently sold an item in the UK (to a UK buyer) who selected Royal Mail Special Delivery 1pm. The business policy is set to charge £8 for the first item plus £1 per additional item for this service. I had a buyer purchase three items and they were ...

selling to brazil

i have sent a parcel to brazil and the status is ...Aguardando pagamento do despacho postal...what does this mean??in meanwhile the buyer just opened a case for item not receive it.from what i can understand this is something like a tax from the post...

Shipping

Hello! I would like to know how people deal with shipping for Furniture. I currently am pick up only and I know this limits my sales. If an out of area buyer really wants a piece of my antique furniture, they arrange shipping. I work full time and at...

Shipping

Hellow, Some items have "Shipping not specified". why is that. Thanks for your connents.

Shipping

I've read numerous complaints from potential buyers that shipping costs are twice or three times what theyshould be. Granted, shipping costs have gone way up, but eBay sellers are not aware that when they don'tset the shipping cost themselves, eBay w...

Can I ship to a different address than the one from my payment method?

Today I tried to make an offer to a seller, but I couldn't, there was a error message that said: Please check your payment details or use a different payment option. I don't live in the US and a lot of sellers don't ship to my country, so I want to u...

need help with shipping order

I just received notice that I sold an item for $135. The email said the buyer paid $35 shipping. It is through an international shipping hub. When I went to my eBay to view the order it said the buyer paid $11 shipping to Chicago. Why is there a disc...

How to add handling fee to International Shipping (but not domestic) ??

It used to be really easy to add handling fee to international shipping. Now I can't find it anywhere. Someone please point out how to add say $3 handling fee to the international shipping price. Shipping prices varies according to the destination. I...

Resolved! Delivery to Buyer's USPO POBox

I shipped a package to a buyer who has a USPO Box. Tracking posted that it arrived at his PO and was "AVAILABLE FOR PICK UP". While there was no indication the buyer had as yet picked it up, my question is "Having arrived at his PO and tracking indic...

Tracking number situations....

Transactions missing on-time tracking or carrier scan: Reason for counting the transactionHi. I was getting a last minute package ready to ship out and then it was out the door on vacation. Apparently, when I created the shipping label the tracking n...

Resolved! Why isn't eBay Standard Envelope option available for me?

I sold a trading card for $23 and wanted to try eBay's Standard Envelope Service. When I go to their shipping label service the option is there but it is not available because it says, "Items in this category and price range are not eligible." The ca...