Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Screwed over by UPS and eBay is no help

Sold an Atari console. Shipping options for 11 pound parcel included UPS 2-day air $23.00 so of course I chose that. EBay comes back 2 weeks later and docks my account an additional $83.85 because UPS says the parcel weighed 30 pounds which is ridicu...

If a letter is returned to sender, can I reuse the label?

I sent something with eBay standard envelope shipping - 3 coins in holders. I send like 10 of these every day so I know what I'm doing. One of them just came back return to sender marked as insufficient postage - they want me to pay $4.10, which is a...

Resolved! Shipping from US to Canada

Hey, I'm a first time seller and I got a question from someone ask "am I shipping in Canada"Do I need to do anything or sign anything to sell to someone in Canada? I don't know if I'm allowed to sell internationally as a first time seller. At the sam...

UPS International Shipping

I am based in the United States and had a buyer from Canada purchase something from me and select UPS Standard Shipping, but when I go to print a label it only gives me the option to print a label for EBAY international standard delivery or a few USP...

USPS damage

Whose responsibility is it to file a damage claim to USPS, buyer, or seller?

How to block the different loctaions by postal codes in Australia

I am trying to block different postal codes in Australia on eBay, but when I selected "Block buyers whose primary delivery address is in a location I don't post to" I do not know where I can put the desired postal codes which I want to block. https:/...

Priority mail insurance claim

Hello, This recently happed to me. I have been selling on eBay 10+ years and have in the past been reimbursed from USPS the full amount the buyer paid, item and postage. I sold a glass item 12/3/22 and refunded the buyer the full amount. USPS kept de...

DO NOT SHIP via eBay Send Carrier

Hello Sellers, Today is February 21st.I just spoke with eBay and they advised me to wait another couple of days to see if my package showing "Delivered" February 17th arrives. They say the tracking system for eBay SEND can show "Delivered" even if on...

Ebay International Shipping

Hello all, I have an order from a buyer in Canada. The shipping address is new to me, so I am asking if any sellers have shipped to this address before? Also, the part "ebay:xxxxxxx" (xxxxxx is just an example) puzzles me as it is NOT the same as the...

Ebay Thinks I'm from US!! US buyers sees Domestic Shipping instead of International Shipping! HELP!

I have big problem as a Seller:I've recently updated my Ebay Selling Profile and Payoneer.Ebay Thinks I'm from US!! US buyers see Domestic Shipping instead of International Shipping!!My location is Israel. And it says Item Location and Seller locatio...

Resolved! Postage not refunded on damaged insured Priority Mail

I sold a ceramic plate and shipped it Priority Mail with insurance. The package was badly damaged and unfortunately, the plate broke. I refunded the buyer the full amount plus shipping and filed a claim with USPS. When filing the claim, I was only al...

Reimbursed shipping charges

I sold an item that was buyer pay shipping. I shipped via Pirate Ship and had to pay. How do I get reimbursed by Ebay of the $10.00 shipping charge that the buyer payed?

Is the net order proceeds what i get or does shipping come out?

My buyer paid for the item and shipping (calculated) which was printed via eBay. In the payments it shows the total amount they paid (item + shipping) subtraction for fees in this case 13% of the total amount. And then my net order proceeds. Is the n...

Switching to international selling but keeping USPS discounts on my items

Hi - I'm in the U.S. and was going to switch on "international" selling because I understand there isn't much of a downside. The problem is, I often offer shipping discounts and otherwise play around with that number - like trying to pay about half o...

Packing international sales.

When you have a GSP (now EIS) sale, do you package it any better/differently than a domestic sale?I heard that ebay will sometimes re-package orders at their hub before forwarding it to the buyer.Is this true?