Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping Down?

Is shipping down?

Shipping Error

Is something going on with Shipping today? I have never see these two messages before.

Resolved! Double postage

I inadvertently purchased two shipping labels for the same item. I had to edit the weight but had already hit the button to purchase the label thinking it was just going to take me to the page to edit. The extra postage will be more than the item sol...

Resolved! My buyer paid already but wants refund because he did not realize my item was for local pick up only

His payment is on hold. How do I do this? And can I change my item to will ship if he has already paid but payment is on hold?

International Shipment Not Delievred, Getting ready to get screwed again.

Here we go again...shipped an international shipment using the Ebay international standard delivery service. Item arrived at sorting center and of course disappeared and hasn't been delivered. Here's the issue: when you print a label for this service...

Random Eyeliner from CS@OrangeConnex.com

I received a package in the mail today of some eyeliner I definitely didn't order. The shipping label says it's a UPS Mail Innovations label with a USPS tracking number. The sender address says it's from Louisville, KY. After reading through some thr...

seller needing help to understand how to pay for a return

Seller is willing to pay for the shipping, but is having trouble finding the answers on how to do so. Is there a phone number he can call?

Ebay Standard Envelope Tracking Not Updating

So this has happened with a few lots I sent out last week, and could possibly keep happening. My orders with Ebay 20$ Standard Tracking for trading cards is stuck on "Label created" and never updates past that. One buyer messaged me asking if I sent ...

Hello I have two items/orders that have never arrived and now it's past the 90 days.

Hello I have two items/orders that have never arrived and now it's past the 90 days. Tried to message the seller and have not heard from them Am I just Out of luck on this orders because it's past the 90 days? I can't find anyway to contact eBay supp...

ship to FPO

How do I ship to an APO/FPO

My Labels Are Coming Up Teeny Tiny Today. Is This New?

Thank You very much

eBay Boxes to Ship

I have found the quality and cost for the eBay brand boxes are much better than many bulk boxes sold. There are a much thicker cardboard, they do not have the smell of cardboard, and hold the tape securely. The most common box I use is a 8x6x4, or so...

Seller sent item with FedEx which stuck me with extra fees, they claim it's customs fees, it's not.

This happened to me three times this summer. I spoke to eBay Chat support and the agents claimed that since the sellers had "Free Standard International Shipping" listed yet shipped by FedEx which in my country is a luxury service that charges 34 eur...