Shipping

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FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

State taxes on shipping

Hello, Just wondering if eBay or any of the buyers in Michigan know why Michigan finally stopped charging taxes on the shipping in addition to the item, and (doubtful, I know) if the state will reimburse for the two or so years they were taxing the s...

Resolved! Seller is using "Open Box" instead of "Used" status of the item

Hello guys, Found a smartwatch on ebay, listed as Open Box, that clearly has scratches on it's bezel on the pictures. As far as I understand, this automatically makes the item Used instead of Open Box, since according to ebay Open Box is "Open box: T...

First time shipping to APO AE could someone help answer these questions?

1) Does Ground Advantage work for these? It was what the listing offered, and its not greyed out. I am assuming it does but does anyone know? 2) The item is sunglasses, I think the HS Tariff Code is 9004.10 3) There is a third row, does it need to be...

Buyer changed address after sale. Said they were moving.

I let the Buyer know that I could cancel the order so they could re-purchase it with the correct address or I could send it the address originally provided and they could track it. I am waiting to hear back from them. I am supposed to ship it out tod...

Cant add flat rate cost on freight item

Hi, I needed help on why my shipping flat rate cost is not coming up on an item that I changed to freight. I have updated the dimensions and weight to 200lbs, but there is nothing below to add a flat rate cost or anything. Thanks for the help,

Resolved! shiping a vhs tap

how can sume one ship for 3.65 I see it a lot is there a trick to it

Where is signature confirmation on Stamps.com online version?

I'm printing shipping labels on the Stamps.com online version because the software version is not working, however I can't find any area where you can add signature confirmation. Does anyone know where this area is at?

Where can I go to delete old shipping policies and make new ones?

the delivery man delivered the order to the wrong address

I live in house 53 the delivery man gave the order to house 51 why did they refuse to return the money to me? I do not communicate with my neighbors and legally should not communicate why eBay refused to refund me and with the wording that the goods ...

The pick up point was entered by ebay

I selected the pick up point suggested by ebay, but my parcel has been RTS, what happens next.

eBay International Shipping Guitars Not Working Correctly

Hello. I am writing to document a problem and also see feedback from others. I’ve noticed a problem that has been prevalent since the switching of the eBay Global Shipping to various other eBay International Shipping variations. The main problem I am...

My item is late

What can i do

Shipping Discounts Not Going to Buyers - Ground Advantage

Previously, I used to offer parcel select since it was the most economical for the buyer and in turn moved my inventory fastest. Two weeks after the roll out of ground advantage I realized my sales were only around 50% of my May and June sales. Then ...

Ground Advantage and Priority Envelope

I am late to the game because I ship Media Mail unless I have a comic book or magazine. I was just researching prices and it looks like for under 1 lb the Ground Advantage costs as much as the Priority envelope?

I'll never ship another package without getting it weighed/scanned at the PO and getting a receipt

Anyone else have this happen to them? A couple of weeks ago during the Christmas rush I went to the PO with a single package with a prepaid label. 99% of the time I will wait in line to get my packages weighed and scanned so I can get a receipt. On t...