Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

combine shipping

buyer paid shipping cost and each item. I want issue buyer a refund on shipping with 2 items.how do I do that

Resolved! eBay envelope for trading cards under $20 - quantity of cards in order

I was just unable to combine 3 trading cards that totaled under $3 into this shipping option, despite the weight, dimensions, and price all being acceptable. When I called customer support they told me that I can only ship 2 cards in an envelope. Is ...

Ebay put through a sale to ynregistered buyer

Ebay notified me that i had made a sale and it had been paid and to ship it. I shipped it yesterday. Today i get an email from ebay saying they cancelled the sale because the buyer (International) is no longer a registered member. they are telling me...

New buyer with weird address?

I sold an item on eBay and I saw the buyer is brand new as of today no feedback, which ok fine I understand. But the address looked a bit weird so I googled it and it looks like an RV park in a rural area?am I overthinking it? I haven’t shipped yet.

Resolved! How do I offer free shipping on a specific listing?

Anyone here know

Have you shipped to Netherlands using USPS First Class International? Tracking Question....

Usually, when I ship to Netherlands via USPS First Class (not Priority), the USPS "hands off" the parcel to PostNL for the "last mile" delivery. In this case, the customer said they have not received the parcel, (even though it says Delivered) but, t...

Marked as delivered but it wasnt!

In the past two weeks I have had 3 packages marked as delivered to my address but I never received them. All three where mailed in the Ebay standard envelopes for sports cards because the tracking number starts with Esus.. The post office keeps telli...

UPS Shipping

I recently sold a large item and shipped it using UPS instead of USPS as I normally do. I was never billed for the shipping fee. Do they bill at a later date or did I accidentally get a freebee? Its been about 2 weeks.

Resolved! Shipping Stamped Covers to China

I have a large amount of collectible China to US covers (stamped envelopes) that I’m planning to sell. I’m in the US and I assume they will likely go to a variety of collectors - mostly in China. What is the best way to ship the items (I’ll be packin...

Package restricted at global shipping center and returning to seller

I ordered this console few weeks ago, and today I saw that the package is being sent back to the sender (seller) for absolutely no reason mentioned. I didn't request returning because the package hasn't arrived yet. In the app, It says the package is...

Why have UPS international rates on eBay skyrocketed recently?

It is happening on all my items, but for example: https://www.ebay.com/itm/125973376130Something that weighs 8 oz in a 12 x 8 x 1 padded envelope costs $144 via UPS to Germany now. That is ridiculous, and a week or two ago it was more like $30. That ...

USPS Priority SMALL Flat Rate Box Missing from Shipping Options AGAIN

Cross posted from "Report eBay Technical Issues" in hopes that someone on the Shipping Forum has a workaround so I can actually list my items that are ready to go today. I'd prefer to list them with shipping options for buyers to choose from. _______...

Does anyone use Endica?

I order quite a bit for myself and for my work.I just received a email notification from Endica that says my package is on its way.It doesn't say what it is or who it's from.Just a tracking number.Not very helpful.Is this normal?

Computer Monitor to Hong Kong

I have up for sale a old 1980 Apple III Computer Monitor. Someone from Hong Kong wants to buy it; however EIS won't ship it - they tell me I have to handle the shipping myself. But, the more I read about this, the more it sounds like even I am not AL...